Level 1 /2 Service Desk - 6 Month Fixed Term

6 months ago

Christchurch, New Zealand Sourced Full time

Professional environment working with an engaged, social team
- Level 1-2 support with a technology/infrastructure focus
- Great team, modern Microsoft environment
- Professional environment working with an engaged, social team
- Level 1-2 support with a technology/infrastructure focus
- Great team, modern Microsoft environment

This is an excellent opportunity for an experienced Service Desk specialist looking for work over the next 6 months. Provide Level 1, 2 and some L3 support within a team, in a professional, well established internal environment

**What our client can offer**:
This role sits within an organization that is known for employing high caliber staff who are committed and passionate about the services they offer, and has a very low turnover of staff.

This is somewhere you can make a genuine difference

**What would I be doing?**
You'll be the first line of support for users, working in a close knit team, ensuring internal customers are getting the highest level of support. You will be working with a range of formal tools and processes and provide support up to Level 3.

**What you will do**:

- Play a very key role in a large and diverse professional environment
- Receive, log/document and see through to completion requests for support from a range of internal users
- Resolve issues at first point of contact where possible, with customer service being your highest priority

**Skills and experience we are looking for**:

- Outstanding communication skills
- Must have at least 1-2 years of experience in a professional service desk role
- The ability to work well in a corporate team environment
- Positive, results base focus

**What to do next**:
**Returning to New Zealand?**

We have clients who are sourcing specialised IT disciplines and are ready and willing to talk to you.

**About Sourced**:
Sourced is a specialist IT Recruitment Agency primarily focused on permanent & contract positions within the Christchurch, Auckland, and wider New Zealand, IT / Technology sector.

**#SCR-michelle-bishop

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