Senior Digital Account Manager

4 weeks ago


Auckland City, New Zealand Hearts & Science NZ Full time

**About us**

Hearts ambition is to make a mark in our industry, and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry.

We substantially invest in our people and culture to nurture a unique, positive, energetic and collaborating working environment. We want everyone that chooses hearts to have a rewarding and enriching career, and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Parental Leave and Loyalty Leave to name but a few.

For more information on Hearts & Science please visit:
**About this role**

As a Senior Digital Account Manager and working with the Group Digital Director you will play a key role as a day-to-day lead for development of plans, executing digital buys, ensuring pacing and performance are optimized. You will build strong client integration. You will work with internal stakeholders and oversee the team responsible for digital activation, ensuring that the process is used correctly across the area of responsibility is a critical focus of this job

You will lead day-to-day, mid to senior digital client relationships and focus on delivering all set client objectives from start-to-finish. In this role, you will be expected to be cognizant of the financial performance of your accounts and you will be required to provide budget forecasts to allow overall analysis of agency profitability

A positive attitude and willingness to "roll up your sleeves" is also critical to get the job done. Experience working with across several media channels is preferred and a curiosity in emerging media platforms is a must. your main responsibilities are to plan, manage and execute digital media campaigns, from start through to completion for a major retail group.

Working closely with the Group Digital Director, your role is to develop channel strategies that achieve client business objectives. In addition, to the upfront planning you will also work with the Group Digital Director and client leads to maintain quality control of the digital media campaigns and always on activity, continually evaluating and improving performance against client goals post live date.

As well as a solid digital understanding of media you are expected to have a working knowledge of the digital media arena and support the Group Digital Director and Performance team in delivering integrated campaigns.

Beyond the internal Hearts & Science team, your will work seamlessly with various OMG specialist teams and media owners and other external agency partners.

**Skills & Experience**
- 5+ years of relevant digital media and client management experience
- Implementation planning capabilities and understanding of media principles and finance
- Good client facing communication & presentation skills
- Conversant in the role of each channel and ability to provide justification / rationale
- Well-developed time and project management skills, with good adherence to deadlines



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