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Strategic Contract Relationship Manager

2 months ago

Wellington City, New Zealand New Zealand Government Full time

Mō te tūnga | About the role
Based in Trentham, we have a great opportunity for an experienced Strategic Contract Relationship Manager (SCRM) to join our Defence Equipment Management Organisation (DEMO) team. You will work closely with a team of military and civilian personnel and a mix of internal and external stakeholders to ensure deliverables are being met for a portfolio of contracts, with the ultimate aim of supporting military outputs.
You will be responsible for the development of specific contract and relationship strategies to achieve the best outcome for all involved. The creation, implementation and monitoring of service specifications (e.g. Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) is key to the success of this position.
As the SCRM you will be the first escalation point for supplier governance and performance opportunities, coordinating, managing and escalating risks in line with the NZDF risk management framework. The position actively initiates and supports continuous improvement within an effective and efficient commercial management best practice.
You will significantly help embed one of NZDF's new strategic partnering arrangements with Australian Defence Apparel (NZ) for the supply of uniforms, clothing and personal equipment to the members of the Navy, Army and Air Force.
Ngā pūkenga me ngā wheako | Skills and Experience
We need a person who is passionate, knowledgeable and can demonstrate a high level of experience in:

- Strategic supplier relationship;
- Contract management;
- Procurement;
- People leadership; and
- Exceptional customer delivery.

You will bring significant experience in contract and relationship management of large and long term performance based contracts within large and complex organisations, and have demonstrable experience putting the needs of the customer at the centre of everything whilst aligning the deliverables to NZDF's strategic and operational objectives.
You will also have a sound understanding and experience of the end-to-end procurement lifecycle process and the Government Procurement Rules. In addition, you will bring knowledge and experience in managing contracts with a scope of technical deliverables and/or Government agency complexities.
Mō mātou | About Us
The Defence Equipment Management Organisation (DEMO) is responsible for providing proactive, responsive and effective strategic in-service equipment fleet management and full life-cycle integrated logistics support (ILS) advice to support delivery of the NZDF's outputs. Our focus is on equipment and related commodities and consumables, and ensuring they are available at the right time and standard to enable the Army, Air Force and Navy to achieve the right effect.
Every hour of every day, 365 days of the year, the New Zealand Defence Force is contributing to the defence, security and well-being of Aotearoa / New Zealand. As a modern, professional military, it is our goal to maintain well trained, equipped and disciplined armed forces that can react to crisis at short notice.
Nōu te rourou | What's in it for you
We are a great bunch of people who manage equipment that is critical to New Zealand's defence. We are committed to building a DEMO culture where we strive to be better every day, inspire others to succeed and are proud of the work we do for New Zealand. Our Recognition and Rewards programme creates an environment where employees feel valued, appreciated and inspired to do their best. We have a leadership team committed to the development of our people and you will find that learning opportunities abound at DEMO.
Along with the opportunity to do meaningful work, our people enjoy generous employment conditions including the opportunity for flexible work arrangements, 25 days of annual leave and Member Insurance Benefit Programme (MIBP) which includes life and terminal illness benefits. Combined with a calendar of cultural events, DEMO offers a great work environment where you can realise your full potential.
Me pēhea te tuku tono | How to Apply
To view the Position Description and to Apply, please use the links on this page.

**Please note**:

- Applicants will be required to undergo a pre-employment drug screening test prior to any offer of employment being made.

Applications close on Wednesday 24 May 2023.

**Please note**: Applicants must be legally entitled to work in New Zealand (NZ) and be able to obtain and maintain the required level of NZ Government security clearance for the position applied for. The minimum citizenship and residency criteria for security clearances to be granted by the NZ Defence Force are as follows:
Higher level Security Clearance
- most preferably a NZ citizen who has resided continuously in this country for the last 10 years, OR
- is a citizen of, and/or has resided continuously in one or more of the following countries for the last 10 years: either Australia, Canada, NZ, UK or the USA; and has a background history that

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