Student Accommodation Manager

5 months ago

Napier, New Zealand Eastern Institute of Technology Full time

**Mō Tēnei Tūranga Mahi | About the Role**

A permanent opportunity has arisen for a highly experienced Accommodation Manager to join our Hawke’s Bay campus, Student and Academic Services team in a full-time capacity. This position is a pivotal role within our organisation dedicated to managing a range of student-focused accommodation services to EIT, to foster a supportive, safe and respectful residential community.

The Student Accommodation Manager is based in our EIT | Te Pūkenga, Hawkes Bay campus reporting to the Learner Support Services Manager and will be responsible for:

- Ensuring compliance with the requirements of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 and amendments, particularly with outcomes relevant to student accommodation.
- Establishing relationships with residents and enabling good information sharing and compliance with the housing rules and expected behaviours.
- Liaising with Finance regarding fee payments, debt collection and reporting.
- Providing and maintaining a detailed escalation process and contact list for residents and kaimahi to assist with resident safety issues/emergencies out of hours or when otherwise unavailable.
- Working closely with Facilities Manager and team, to ensure accommodation is well presented and maintained to acceptable standards.

**He Kōrero mōu | About you**
- Tertiary qualification in a relevant field: Service Industry, Tourism, Business, Trades, or equivalent body of knowledge gained through experience.
- Experience managing in the accommodation industry and staff, preferably tertiary hostels, but motel/motor camp facility management is relevant.
- Knowledge of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, particularly with outcomes relevant to the student accommodation.
- Good organisational and administrative skills and a proven ability to plan and meet deadlines.
- Ability to support and advocate the use of te reo, tikanga and mātauranga Māori in the workplace
- Must have a full NZ driver’s license

As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not.

We know that people from underrepresented groups and women in particular don't

For more information please view the Position Description below.

**Mō Mātou | About us**

EIT a business division of Te Pūkenga, is a vibrant and progressive tertiary institute with campus locations in Tairawhiti (Gisborne), Hawkes Bay and Auckland with learning centres located throughout the region.

EIT | Te Pūkenga is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers). To deliver effectively on this commitment, we recognise the need for a culturally competent and confident workforce vertically and horizontally across our organisation.

**Me pēhea te tono | How to apply

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