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Claims Administrator

3 months ago

Auckland, Auckland, New Zealand Marsh Full time

Wellnz is seeking to appoint a Case Administrator based in Auckland on a 12-month, fixed-term contract.

What can you expect?

Wellnz , now a part of Marsh has an opportunity for a motivated and experienced Claims Administrator looking for something different, where they can put their administration skills to work.

Wellnz is a leader in human risk consultancy. We work closely with our employers to support their people with: injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services. Wellnz offers an environment where employees are trusted with the autonomy to complete the tasks and duties required of them. Due to our growth we are in need of passionate, experienced and values driven talent to join our team.

What is in it for you?

This is an excellent opportunity for a motivated Case Administrator. We offer flexible working opportunities for the right candidate.

Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague". We offer the following benefits to our employees so they feel valued each day at work: -

  • Leading training and development programmes
  • Modern CBD offices
  • Great team environment with energetic and supportive colleagues
  • Opportunity to learn and grow as a professional

We will count on you to:

  • Provide administration support to claims owners
  • Deliver services that helps meet Wellnz's contractual requirements
  • Ensures client contacts and positive working relationships are maintained
  • Promotes the healthy and safe working environment
  • Ensure a high standard of customer service to injured employees is achieved and maintained in accordance with the Code of Claimant Rights
  • Continually work towards professional development and maintain a competent practice

What you need to have:

  • Ability to complete administrative tasks quickly and accurately
  • Good relationship building and interpersonal skills
  • Excellent written and oral communication skills with the ability to communicate effectively
  • Strong customer service skills and customer focused
  • Microsoft Word skills
  • Proven time management and organisational skills including the ability to meet deadlines and work under pressure
  • Self-motivated and energetic and confidence to work independently

About Marsh:

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Marsh is proud to be an accredited Family Friendly Workplace , and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.