L1 Support Engineer

5 days ago


Auckland City, New Zealand CareCone Australia Full time

**Role**:L1 Support Engineer

**Location**:Auckland, New Zealand

**Employment Type**: Contract

**L1 Support Engineer with good SQL experience.**

**Responsibilities**
- Administering and maintaining a range of systems and networks across a large client portfolio.
- Supporting L1 engineers for escalated IT issues within the Service Desk in a timely and professional manner
- Answering calls and driving first-time resolution on the Service Desk whilst contributing to maintaining a high level of customer satisfaction
- Assisting with the onboarding of new clients and the adoption of new technologies.

**Experience Requirements**
- Minimum 4 years of experience in a similar role.
- Must be good with SQL.
- Excellent communication skills, with an ability to provide outstanding client service. A team player who is reliable.

**Job Types**: Fixed term contract, Subcontract
Contract length: 6 months

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- SQL: 4 years (required)


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