Field Service Engineer

6 months ago

Auckland City, New Zealand BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**Your Career at Baxter**

As a market leader in Infusion Systems, efficiency, innovation, value and a safer healthcare environment has led to significant growth and success of our Technical Services division across Australia and New Zealand.

We are currently looking for a dedicated Depot/Field Service Engineer to join our New Zealand Technical Service team, based in Auckland. You will work in the Baxter Auckland Workshop facilities and clinical environments and will be involved in all aspects of installation, preventative maintenance and repair work.
The bulk of the work is based in the Auckland region but will require travel across regional New Zealand including the South Island.

This is a critical area of the business and we are looking for a high performer with a breadth of experience.

**Key Responsibilities**:

- Facilitating device decontamination, evaluation and repair in the workshop
- Planning and executing annual maintenance programmes for a variety of hardware both in the Baxter workshop and in the field
- Provide trouble shooting technical support to customers
- Accurate reporting of service details
- Identify and communicate repair trends
- Professional personal presentation
- Excellent customer focus and relationship building
- Ability to travel as required
- Strong written and oral communication skill

***:
**Essential Skills and Qualifications**:

- Electronic or Electrical certification (NZ) - EWRB license is required (EAS or EST),
- At least 2 years’ relevant experience in similar role
- Current unrestricted Drivers Licence
- Intermediate level IT skills
- Exceptional organizational and time management skills
- Ability to work autonomously and a team player, with a drive and determination to succeed
- Strong attention to detail
- Current safety check under the Vulnerable Children’s Act

**Applicants with proven electronics/electrical/mechanical or technical experience and computer competency will be considered.** **Full current driver's license is essential, and a car allowance will be provided.**

**Why Baxter?**

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives.

We are proud to be recognized among the top 120 companies for the seventh consecutive year as an Employer of Choice for Gender Equality for delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of women at work. We are also pleased to be the winner of the 2021 & 2019 Women in MedTech Champion Company Award.
- Baxter is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law._

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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