Customer Service Officer
7 months ago
Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Hamilton office.
He aha te mahi? - What is the role?
The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you'll be bringing your customer centric approach to improve customer experience.
Day-to-day, your tasks will include contacting and responding to customers through various channels, including making and answering calls and replying to messages. You will work with customers to understand their circumstances and help them receive the right outcome through sound research and decision making.
E hiahia ana koe ki te mahi tahi? - Want to work together?
We're looking for people who are passionate, keen learners and committed to what they do. You'll be joining a team of Customer Service Officers who have come from all walks of life. Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - all are welcome
**Ideally, you will possess the following skills**:
- Great communications skills, both verbal and written
- Curiosity and problem solving
- Comfortable in an environment where there are rapid changes
- Resilience
- Digital savviness (we'll teach you the ins and outs of our unique tools)
- Customer centric mindset
He aha ngā painga Mōu? - What's in it for YOU?
We offer a supportive team environment and great opportunities to grow and learn, within the Customer Service Officer role. We invest in you from day one - providing a well-mapped out training programme that allows you to understand our tax and social policy products.
The standard number of hours of work will be 75 hours 50 minutes per fortnight, to be worked between 8.00am and 5.05pm, Monday to Friday. These shifts are scheduled and based on business needs. The salary for this position is $59,560 per annum.
How to apply
Please note that we run a rolling recruitment process and will be filling roles as we go, which may mean that our advertisement closes before the closing date.
-
Customer Service Officer
5 days ago
Waikato, New Zealand New Zealand Government Full timeReady to put the 'me' into IRD? We think our Customer Service Officer role is for you. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR. He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect...
-
Customer Service Officer
7 months ago
Waikato, New Zealand New Zealand Government Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR. He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect...
-
Customer Service Representative
8 months ago
Waikato, New Zealand Asset Recruitment Full time**About the company** A well-known global company with its head office for New Zealand based in Hamilton, our client is the world’s largest developer, manufacturer and provider of dairy farming solutions. They supply products, systems and services for all steps in milk production across the world. This is a great opportunity for a self-starter who can...
-
Bwr Customer Service Representative
2 weeks ago
Waikato, New Zealand Thl Full timeAbout Us:Discover Waitomo, part of Tourism Holdings Limited (thl), is a leading tourism destination known for the iconic Waitomo Glowworm Caves, thrilling Blackwater Rafting adventures, and stunning Ruakuri and Aranui Caves. We pride ourselves on delivering unforgettable experiences while upholding our core cultural values of Manaakitanga, Whanaungatanga,...
-
Customer Service Advisor
3 weeks ago
Waikato, New Zealand Toyota New Zeland Full timeFull Time Application Closes 08 Jan Waikato - Hamilton City Customer Service Representative Our Hamilton flagship store has had a position become available, and we're currently looking for a |#Service Advisor#| to join us on the next phase of our journey here at Ebbett Toyota Hamilton.Previous experience in the automotive industry would be an advantage,...
-
Customer Delivery Officer
4 months ago
Waikato District, Waikato, New Zealand Thames-Coromandel District Council Full timeHere at Waikato District Council, we provide a learning environment to improve, adapt and deliver results to make a difference. We are representing the district by pushing co-design and making our community a better place. **Who are we looking for** We have an exciting opportunity for an incredible Customer Delivery Officer to join our team in Meremere....
-
Customer Service Representative
1 month ago
Waikato, New Zealand Asmussgroup Full timeJob Category: Call Centre & Customer ServiceJob DescriptionAbout the role: We have a great opportunity for a Customer Service Representative to join our busy team at our Te Rapa branch. This role would suit an outgoing and enthusiastic person who wants to get their foot in the door with a stable and supportive company.Responsibilities: Address customer...
-
Customer Service Representative
2 weeks ago
Waikato, New Zealand Golden Bay Cement Full timeFull timeWe have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland.What we can offer:Competitive hourly rateMonday to Friday starting at 7:00 working every 3rd Saturday morningMinimum guaranteed 40-hour working weekBenefits – discounted medical insurance, employee study fund, fuel and technology...
-
Customer Delivery Officer
2 months ago
Waikato District, Waikato, New Zealand Thames-Coromandel District Council Full timeTe Kaunihera aa Takiwaa o Waikato (Waikato District Council) serves the Waikato District which covers more than 400,000 hectares (418.893ha). The district is rich in natural resources, wilderness reserves, natural resources, native bush reserves, lush farmland and stunning west coast beaches. Our Head office is based in Ngaaruawaahia, just 10 minutes North...
-
Contact Centre
2 months ago
Waikato District, Waikato, New Zealand Thames-Coromandel District Council Full timeTe Kaunihera aa Takiwaa o Waikato (Waikato District Council) serves the Waikato District which covers more than 400,000 hectares (418.893ha). The district is rich in natural resources, wilderness reserves, natural resources, native bush reserves, lush farmland and stunning west coast beaches. Our Head office is based in Ngaaruawaahia, just 10 minutes North...
-
Customer Service Representative
3 weeks ago
Waikato, New Zealand Mico Full timeReporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch.• Ensure that our customers, who are made up of...
-
Customer Service Representative
4 weeks ago
Waikato, New Zealand Entain Full timeHello and Kia Ora!Start your game...Are you ready to front one of New Zealand's most iconic brands in a fast-paced and people-facing environment? Entain Australia and New Zealand are looking for a Customer Service Representative to join our Taupo Branch working 20 hours per week. This is a fixed term contract role until May 2025.As the face of the business,...
-
Wgc Customer Service Representative
2 months ago
Waikato, New Zealand Thl Full timeWould you like to work for NZ's iconic and world renowned Waitomo Glowworm Caves and help create UNFORGETTABLE holiday experiences for our customers? We are one of NZ's original tourist destinations! The busy Discover Waitomo team is looking for a Customer Service Representative who is enthusiastic about outdoor adventure and tourism to join their crew.The...
-
Call Centre
4 weeks ago
Waikato, New Zealand Ebgames Full timeCustomer Service Representative - Blenheim at Enviro NZThis is a Part-time job in Blenheim Central, Marlborough.Good hourly rateClassification: Call Centre & Customer ServiceResponsibilities:Be the first point of contact for our customers in the region.Ensure that customers receive prompt and efficient service.Benefits:Close-knit team environment with the...
-
Trade Customer Service Representative
3 months ago
Waikato, New Zealand Cirtex Full timeJob Title: Trade Customer Service RepresentativeLocation: Hamilton, Full Time, WarehouseWorking Hours: Monday - FridayAbout UsAt Cirtex, we pride ourselves on our culture of continuous improvement, excellence, and integrity. We supply a comprehensive range of geosynthetic and construction products, fostering progressive partnerships with our clients. Join us...
-
Customer Service And Administration Manager
3 weeks ago
Waikato, New Zealand I-Med Full timeJob Title: Administration and Customer Services Manager Location: Hamilton Company: I-MED Radiology At I-MED, we pride ourselves on delivering exceptional customer experiences.We are seeking a dynamic and experienced Administration and Customer Services Manager.This new role will be a great mix of leadership, business development and administration,...
-
Customer Support Officer
3 months ago
Waipa District, Waikato, New Zealand Thames-Coromandel District Council Full timeCambridge based, full-time, permanent position available - Supportive team with a dedicated Customer Support Trainer - A "Learning Journey" competency framework in place that will lead to increased remuneration as you develop Here at Waipā District Council, we have a clear vision - Waipā Home of Champions, Building Connected Communities. We also have a...
-
Customer Support Officer
2 months ago
Waikato, New Zealand Lgjobs Full timeJob detailsHere's how the job details align with your profile.Job typePermanentFull-timeLocationFull job descriptionSupportive team with a dedicated Customer Support TrainerA "Learning Journey" competency framework in place that will lead to increased remuneration as you developHere at Waipa District Council, we have a clear vision - Waipa Home of Champions,...
-
Underwriter & Customer Support
7 months ago
Waikato, New Zealand Asset Recruitment Full timeInitio, the pioneering instant online home insurer in New Zealand is seeking someone with general insurance experienced to join their dynamic team. If you possess comprehensive insurance knowledge and have a proven track record in the New Zealand insurance market, we have the perfect role for you. Join a team that is creating an insurance experience that...
-
Fixed Term Customer Service Representative
6 months ago
Waikato, New Zealand NZ Steel Full timeNew Zealand Steel, a wholly owned subsidiary of BlueScope, manufactures and markets a range of flat rolled steel products for the building, construction, manufacturing, and agricultural sectors. You may know us for our flagship COLORSTEEL® brand. **About the role** Our customer service team are seeking an experienced representative to join us on a 6-month...