Supervising Customs Officer

2 weeks ago


Christchurch, New Zealand New Zealand Customs Service Full time

Interested in taking the next step in your investigations leadership career?

We have a new leadership opportunity in our Customs Investigations Unit (CIU). We're looking for a leader who, ideally, has first-hand investigations work experience or has worked in a investigations environment. This means you're familiar with investigations practices.

**About us**

The New Zealand Customs Service | Te Mana Ārai o Aotearoa protects and promotes New Zealand through world class border management. We promote New Zealand's international trade, collect Crown revenue, and enforce the law by identifying and seizing prohibited imports and exports. We also make sure that lawful travellers and items can move across our border as smoothly and efficiently as possible.

**About the role**

This is a Supervising Customs Officer - Investigations role, which means you'll be managing people and operational work. You will have demonstrable leadership skills and experience coaching and mentoring others. You are approachable, supportive and willing to help. You make decisions with your team members' wellbeing in mind. You remain calm and level-headed in stressful situations.

As a leader, you'll need to develop your team, oversee investigations and operational activities, liaise with a range of internal and external stakeholders, undertake operational planning, and manage resourcing. You'll create and review processes to manage work and make improvements, along with assessing team members' work in the field and as well as in the office. You'll also foster open, trust-based relationships and model the integrity and discretion expected of all team members.

Working alongside your Chief Customs Officer, you will be assisting with the overall direction and leadership of the Investigations team you are responsible for.

Our investigations team relies on 24/7 and flexible coverage. As an operational leader, like your team, there may be time when you are expected to work long hours. You may start or finish work in the middle of the night or in the early hours of the morning. You may also need to work on weekends and holidays. This may also include being deployed to other regions to assist the wider team.

Please note: this position sits within a salary band of $85,372 to $108,053 plus a flexibility allowance of around $15,640.

**About you**

To be successful in this role you must be able to demonstrate:

- Experience in leading teams in a law enforcement environment
- Capability to pass Officer Safety and Tactics (OST) and arrest training, and complete annual refresher training
- Ability to work full-time and flexibly to enable Investigations coverage 24/7 when operationally required
- A good level of physical fitness. You will need to pass the Police Physical Competency Test (PCT)
- Ability to work full-time and flexibly to enable Investigations coverage 24/7 when operationally required
- Ability to achieve and maintain an organisational security clearance and security clearance at a higher* level

**Requirements to apply**
- Background checks and clearances_

You will need to obtain a Secret level national security clearance. To achieve a Secret clearance, you must be a New Zealand citizen or a permanent resident who has resided in New Zealand, Australia, Canada, the United Kingdom or the United States continuously for the last 10 years. Already having a Secret clearance is a benefit, but not a requirement. We'll guide you through the process.
- You will also be asked to complete a medical check, drug screening and a physical test. The physical test measures you against average levels of fitness for your age and gender.

**_ PCT_**

As part of the recruitment process, you will need to pass a medical test as well as the NZ Police Physical Competency Test (PCT).

**The Next PCT test dates will be confirmed**

The PCT is a timed obstacle course, requiring you to do a variety of tasks from climbing a wall, to dragging a weight, to jumping through a window.

**How to apply**

**Applications close on Tuesday 9**th** April at 5pm**
- Please note if you are successful through shortlisting, interviews will be held in April/May in Christchurch_

**Job details**:

- Reference #- 41011- Posted on- 26 Mar 2024- Closes on- 09 Apr 2024- Location(s)- Christchurch- Expertise- Investigations- Job level(s)- Team Leader- Work type(s)- Permanent Full Time


  • Customs Officer

    1 week ago


    Christchurch, Canterbury, New Zealand NZ Customs Full time

    Interested in playing a key role in protecting and enhancing the interests of Aotearoa by managing security and community risks that come with the flow of people, goods and craft into and out of New Zealand?We have Customs Officer roles based at Christchurch airport. As a Customs Officer you'll bring high levels of integrity, honesty and discretion. You'll...

  • Customs Officers

    1 week ago


    Christchurch, Canterbury, New Zealand NZ Customs Full time

    Ever thought about working for Customs as a Variable Hours Officer?Want a variable hours shift pattern that will vary from week to week from a minimum of 20 hours to up to 40 hours?Interested in playing a key role in protecting and enhancing the interests of Aoteaora by managing security and community risks that come with the flow of people, goods and craft...

  • Customs Officer

    3 weeks ago


    Christchurch, New Zealand NZ Customs Full time

    Interested in playing a key role in protecting and enhancing the interests of Aotearoa by managing security and community risks that come with the flow of people, goods and craft into and out of New Zealand? We have Customs Officer roles based at Christchurch airport. As a Customs Officer you'll bring high levels of integrity, honesty and discretion. You'll...

  • Customs Officers

    4 weeks ago


    Christchurch, New Zealand NZ Customs Full time

    **Ever thought about working for Customs as a Variable Hours Officer?** Want a variable hours shift pattern that will vary from week to week from a minimum of 20 hours to up to 40 hours? Interested in playing a key role in protecting and enhancing the interests of Aoteaora by managing security and community risks that come with the flow of people, goods...

  • Customs Officer

    1 week ago


    Christchurch, Canterbury, New Zealand New Zealand Government Full time

    Interested in playing a key role in protecting and enhancing the interests of Aotearoa by managing security and community risks that come with the flow of people, goods and craft into and out of New Zealand?We have Customs Officer roles based at Christchurch airport. As a Customs Officer you'll bring high levels of integrity, honesty and discretion. You'll...


  • Christchurch, New Zealand NZ Customs Full time

    _Competitive Salary + 3 extra Customs' leave days_ - _Wellington and Christchurch based roles with flexible working_ - _Be part of an amazing team with a great culture!_ The New Zealand Customs Service (Customs) protects and promotes New Zealand through world class border management. We are seeking a highly motivated individual to fill two Senior...


  • Christchurch, Canterbury, New Zealand NZ Customs Full time

    _Competitive Salary + 3 extra Customs' leave days_- _Wellington and Christchurch based roles with flexible working_- _Be part of an amazing team with a great culture_The New Zealand Customs Service (Customs) protects and promotes New Zealand through world class border management. We are seeking a highly motivated individual to fill two Senior Correspondence,...


  • Christchurch, Canterbury, New Zealand Inland Revenue Department - New Zealand Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR.He aha te mahi? | What is the role?The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect...


  • Christchurch, New Zealand Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Christchurch, Canterbury, New Zealand ASB Bank Full time

    ASB Advice Centres (Branch Banking)Customer Service Officer - Cashel Mall Permanent Full time**Nau mai ki ASBHere at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te...


  • Christchurch, New Zealand Kathmandu Full time

    Improve the wellbeing of the world by getting more people outdoors - At Kathmandu, sustainability isn't a department, it's what we do - True career growth opportunity, ongoing training and development **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born out of the...


  • Christchurch, New Zealand Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born out of the passion for the outdoors. We’re on a mission to...


  • Christchurch, New Zealand NZ Post Full time

    Customer Service Officer | PostShop Cashel Street - Showcase your problem-solving skills - Customer service role where you can make a positive impact - Monday to Friday 1:30pm to 5:45pm The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to...


  • Christchurch, Canterbury, New Zealand Kathmandu Full time

    Improve the wellbeing of the world by getting more people outdoors At Kathmandu, sustainability isn't a department, it's what we do True career growth opportunity, ongoing training and developmentAbout KathmanduKathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born out of the passion for...


  • Christchurch, Canterbury, New Zealand NZ Post Full time

    Customer Service Officer - Permanent Part-Time- $25.30 per hour on a fortnightly pay cycle Monday to Friday (25 hours)The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer needs and continually improving service delivery alongside...


  • Christchurch, Canterbury, New Zealand Covetrus Full time

    The RoleCovetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Christchurch, New Zealand KMD Brands Full time

    To improve the wellbeing of the world by getting more people outdoors - At Kathmandu, sustainability isn't a department, it's what we do - True career growth opportunity - ongoing training and development **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago. We’re on a...


  • Christchurch, Canterbury, New Zealand KMD Brands Full time

    To improve the wellbeing of the world by getting more people outdoors At Kathmandu, sustainability isn't a department, it's what we do True career growth opportunity ongoing training and developmentAbout KathmanduKathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago. We're on a mission to...


  • Christchurch City, Canterbury, New Zealand H.W. Richardson Group Full time

    **An exciting opportunity to join a nationally recognised company!** Allied Petroleum is a national bulk fuel distributor and lubricant specialist. We pride ourselves on delivering a great customer services experience from our Support Services Team. We are looking for an enthusiastic individual with a team player attitude to join us. The role is based in...


  • Christchurch, Canterbury, New Zealand Chiptech Full time

    Chiptech design and manufacture lifesaving electronic devices from a purpose built facility in Ferrymead, Christchurch. We are looking for an experienced person to manage customer sales and relationships as the 'face' of the company, as well as supporting product improvements, and helping develop new business. The Customer and Sales Manager will provide...