Specialist, Digital Content

2 weeks ago


Auckland, New Zealand Insurance Australia Group Full time

Have meaningful impact as a **Content Writer.**

Join the largest general insurance group in Aotearoa New Zealand and Australia.

**Mō te Tūranga | About the Role**

This is an exciting newly created role for a Content Writer, designing content for end-to-end digital customer journeys. You’ll produce engaging copy across multiple channels to provide our customers great digital experiences. This will involve working on a variety of content, from retail web to digital user journeys, including microcopy, form questions, error messages and help text. You’ll work closely with UX designers, and experts in the business to make sure our messages are clear and accurate.

Enjoy the flexibility of hybrid working, with a mix of work from home days and working from our award-winning offices. This 12-month fixed-term opportunity is open to any IAG office locations in New Zealand.

**Ōu Pūkenga | About You**

To be successful in the role, you'll have experience in the following areas:

- 1-3 years’ experience writing and planning digital content
- Previous experience as a UX writer or digital copywriter working on user flows, questions, microcopy, help text, error messages and validations.
- Good understanding of digital user experience accessibility principles
- Proficient at using Microsoft Office 365
- Ideally, have experience using Figma
- Proven experience in relationship management
- Excellent time management and organisation skills

If you’re an excellent wordsmith, who loves to solve problems and drive results as part of a fun and high performing team, then we’d love to hear from you

Applications close **Thursday, 14 March 2024 at 11.59 pm.**

**Mō mātou| About us**

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - AMI, NZI, State Insurance, NRMA Insurance, CGU, WFI and ROLLiN’ to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and well-being in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy).

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:
1. Join an accredited Rainbow Tick (NZ) and AWEI Awarded (AU) business
2. Receive meaningful recognition through an award-winning, easy-as system
3. Join great employee network communities
4. Flexibility and support so you can live life to the full
5. Be part of a net zero business by 2050

We acknowledge Tāngata Whenua in Aotearoa New Zealand and are committed to growing Māori prosperity and well-being in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy).

Learn more about who IAG is here.



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