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Quality Assurance Coordinator

4 months ago

Auckland City, New Zealand Emerge Aotearoa Full time

**He kōrero mō mātou | About Us**

Emerge Aotearoa is a committed Tangata Tiriti organisation and a national provider of mental health, addiction, disability, offender rehabilitation, well-being, and housing services. Emerge Aotearoa is a not-for-profit organisation employing 1300 kaimahi (employees) and providing services across New Zealand. The core values of the organisation are based on Māori concepts Whakawhanaunga, Manaakitanga, Ako and Whakamana.

**He kōrero mō te tūranga | The Role**

Quality at Emerge Aotearoa is when our systems, processes and services are delivering value and enabling staff and service users to realise their potential. Emerge Aotearoa is committed to providing the best possible options for the people we serve.

This role is supporting the work of the Quality and Improvement Team by maintaining all quality assurance activity, information sources and registers. You would be reporting on quality assurance activities and supporting the Quality and Improvement Partners in completing quality assurance activities to ensure standards are met in a consistent manner, including internal audit, external audit preparation, complaints and compliments, incident management, restraint minimisation and privacy.

This role can be based in our Christchurch, Wellington or Auckland hubs and will be working closely with our Quality and Improvement Partners. It is a permanent part-time role, and our preference is your hours are worked across a five day week e.g., four hours a day.

**He kōrero mōu | About You**

We are looking to hear from people who have the following experience:

- Experience in providing a high level of administration support
- Have a strong interest in quality improvement
- Excellent listening, verbal and written communication skills including strong report writing skills
- Data skills including collecting, presenting and analyzing themes
- Initiative, problem solving and an ability to work independently
- Able to work part-time hours (20 hours) over a 5 day week i.e., 4 hours a day

**Ko tā mātou mahi | We offer**

A great working environment where we live by our values. Importantly, we advocate for your wellbeing With three days of wellbeing leave on offer, and a flexible working environment, you can proactively manage your health and wellbeing.

AND finally, you'll want to work here because we are committed to diversity and inclusion. Come as you are, and just be YOU

**Me pēhea te tono mai | How to apply**

**New Zealand.**

**_ Realising potential - Tautokohia te mana tangata_**
- Reference #
- 32412
- Posted on
- 07 Jun 2023
- Closes on
- 06 Jul 2023 23:55
- Location(s)
- Auckland, North Auckland, West Auckland, Central Auckland, East Auckland, South Auckland, Wellington, Porirua and Kapiti Coast, Hutt Valley, Rest of Wellington, Christchurch
- Expertise
- Administration, Quality
- Job level(s)
- Experienced (less than 2 years)
- Work type(s)
- Permanent part-time