Quality Assurance Manager
2 weeks ago
Quality Assurance Manager
Restaurant Brands (RBL) is a corporate franchisee and specialises in managing multi-site branded food retail chains. Restaurant Brands is listed on the New Zealand Stock Exchange and currently has 277 stores across New Zealand for KFC, Pizza Hut, Carl's Jr, and Taco Bell. We employ over 3,500 staff across NZ and serve over 60,000 customers every day
Quality Assurance is an integral part to the success of our business and as the Manager, you will have a focus on strategy and direction as well as operational day to day aspects. Your ability to lead this function and develop standards and policies across the group will be a key focus. This is not a ‘behind a desk’ role, it is a mix of office-based and being out in the operations or with our suppliers.
What will you be doing?
- Developing, implementing, and maintaining quality assurance policy, systems, and practices across RBL.
- Documenting processes, testing, ingredient and nutrient information, and more.
- Lead and motivate a small team.
- Work with supply chain, to maintain supplier relationships and develop new suppliers.
- Ensure the overall food safety and product quality with suppliers, including reviewing stock, conducting audits, assisting with customer complaints and product development.
- Work closely across departments and with restaurants, suppliers, and regulatory bodies.
What are we looking for?
- Minimum of 5 years’ experience in a similar role, preferably in a complex manufacturing or food processing environment.
- Has proven history of collaboratively rolling out successful improvement initiatives with cross functional departments.
- Interpersonal, verbal, and written communication skills, particularly for building and maintaining relationships across, and coordinating activities between multiple departments across the business.
- Objectively solve problems, solutions oriented
- Positive mindset with continuous improvement skills.
- Sound knowledge of NZ food and safety regulations
- Well organised and able to shift gears easily and manage multiple priorities with ease
- Strong learning agility - able to understand complex information and learn new things quickly
- A tertiary qualification in a related field i.e. Quality, Food Technology, or the Sciences
What’s in it for you?
- Large dynamic company with a growing global presence
- Fast paced, dynamic environment
- Free car parking or easy access to Ellerslie train platform
- Access to discounted healthcare through Southern Cross
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