Product Improvement Lead Engineer

1 week ago

Hamilton, New Zealand Gallagher Group Full time

**About Gallagher**

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe and exports across the globe, we provide our #TeamGallagher members unrivalled globally focused career pathways.

**About The Role**

We have an exciting opportunity for an experienced technical leader to join our team in **Hamilton **and assist in continuing our successful drive for superior products across our Animal Management product range.

In this role you will lead a small team responsible for ensuring our product reliability remains second to none. You and your team will work cross-functionally, building strong relationships with Research & Development, Product Management, Product Support Centres, and Operations (e.g. Manufacturing, QA, etc.)

**As Part of #TeamGallagher**
- Lead and coordinate efforts to understand and resolve all product reliability issues of potential significance.
- Identify potential product reliability issues using available information sources (e.g. field failures; warranty data; product quality audits; direct investigations; etc.)
- Work with the product leaders and stakeholders to define product reliability objectives, strategies, and road maps.

**Key Experience & Attributes for Success**
- A relevant Electronics Engineering qualification and strong technical aptitude.
- Proven engineering experience in product design/support/management (in particular analogue/digital electronics, but also mechanical, embedded software, etc.), ideally for volume manufacture.
- Strong emotional intelligence (EQ) and well-developed communication skills to build effective working relationships across the Gallagher business.
- Strong practical experience and be adept at hands-on technical problem solving to root cause.
- Proven experience managing cross-functional teams or projects in a collaborative way.
- Demonstrated planning and project delivery skills.
- To develop good practical understanding of farming business, practice, and technology.

This is a key role, so you need substantial technical experience and excellent people skills. Using your experience to get to the root cause of issues and provide solutions, you’ll be a generalist with knowledge across various functions, teams, and engineering disciplines.

**Benefits & Perks**

At Gallagher, we foster a supportive and family-friendly work environment, where collaboration, innovation, and continuous improvement are at the forefront. We value work-life balance and prioritise the well-being of our employees. We also offer:

- Competitive salary and annual bonus
- A modern environment, free parking, subsidised on-site café and great eateries nearby
- Hybrid working, flexible hours
- Life & Disability Insurance
- Access to Virgin Pulse, the world’s 1# digital health and wellbeing solution platform
- Boost App membership; Gallagher staff discounts at a variety of NZ stores
- Plenty of fun along the way; Team building events, inspiring guest speakers, and team lunches

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