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Product Improvement Engineer
1 month ago
**The Company**
Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. We use world leading tech to protect businesses, governments, and agricultural businesses in over 160 countries. We are inspired by our customers to develop and manufacture highly innovative, award-winning products.
The career opportunities at Gallagher are endless, with a culture that is committed to growing your professional and personal development. As a large and diverse organisation, there are considerable opportunities for an exciting career that could take you around the globe.
**The Opportunity**
We have an exciting opportunity for an experienced technical leader to join our team and assist in continuing our successful drive for superior products across our Animal Management product range.
In this role you will be responsible for ensuring our product reliability remains second to none. You will work cross-functionally, building strong relationships with Research & Development, product management, Product Support Centres, manufacturing, quality assurance, and operations.
**Additionally, you will**:
- Lead and coordinate efforts to understand and resolve all product reliability issues of potential significance.
- Identify potential product reliability issues using available information sources (e.g. field failures; warranty data; product quality audits; direct investigations; etc.)
- Identify & explore potential product improvement opportunities.
- Work with product leadership teams to define product reliability objectives, strategies, and road maps.
**To be successful in the role you need**:
- Substantial technical design or quality experience - ideally within electronics for volume manufacture.
- Proven experience managing cross-functional teams or projects in a collaborative way
- Demonstrated planning and project delivery skills
- Well-developed communication skills to build effective working relationships across the Gallagher business
- Strong practical experience and be adept at hands-on problem solving to root cause.
This is a key role within Product Improvement, so you need substantial experience in this field. Using your experience to get to the root cause of issues and provide solutions, you’ll be a generalist with knowledge across various functions, teams, and engineering disciplines.
**What we offer**
As a member of our Group Organisational Development team with specialists in change, learning and agile, you will also be part of the wider global team of over 1300 creative minds who are often recognised with numerous awards, and a network of creative specialists across Gallagher. We also offer:
- A caring family culture and strong values, 94 per cent of our people say they’re proud to work for Gallagher
- A competitive salary and bonus opportunities
- Flexibility to balance life and work commitments
- When you’re in the office, we offer a modern environment, free parking, subsidised on-site café, and great eateries nearby
- Access to our community giving programme, enabling you to do some volunteer work, ask Gallagher to make a donation to an organisation you’re involved in, or take part in a corporate challenge
- Discounts at some of New Zealand’s favourite stores
- Plenty of fun along the way - team building events, a company wide end-of-year Christmas function, inspiring guest speakers, and team lunches
