Logistics Manager

7 months ago


Auckland City, New Zealand HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
- As a Logistics Manager reporting to our Associate Director of Fulfilment Operations, you will oversee HelloFresh New Zealand’s’ order processing & last-mile operations, with a focus on continuous improvement of all facets of our distribution function.

We are looking for a passionate Logistics Manager who will lead the development and implementation of our data-driven, scalable logistics strategy for HelloFresh New Zealand, including building support for your approach at both a local and global level.

What you’ll do...
- Work with 3rd party logistics providers to ensure nationwide delivery of all HelloFresh boxes in a timely manner
- Own key logistics KPIs, with a primary focus on achieving both quality and profitability metrics such as “on-time delivery performance”, ‘average shipping cost per item’ and quality metrics such as ‘logistics error rate’
- Work with international stakeholders to share best practices from and to the New Zealand market
- Initiate and drive any logistics projects and initiatives as required, to deliver tangible impact to quality, resilience, scale, efficiency and budget
- Manage and support a Logistics Coordinator as they action BAU weekly operational logistics duties liaising with our local DC and courier companies to ensure our products are delivered on time to our customers
- Any other duties as reasonably required or directed

What you’ll bring...
- At least 3 years experience in Logistics, Operations, Supply Chain Management, or a related field
- Strong analytical skills with a passion for using data to innovate effective solutions to address business needs
- Strong soft relationship skills and experience working with 3PLs, national B2C carrier preferred.
- Managed last-mile delivery operations, ideally both external partners as well as in-house operations.
- Demonstrated track record of successful negotiation and maintenance of high-value supplier contracts and partnerships.
- Driven results with strong emphasis on cost-reduction and quality control initiatives.
- Knowledge of logistics software or transport management systems
- High level of proficiency with Microsoft Excel and/or Google sheets
- Experience with SQL

What you’ll get in return...
- The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
- Company discount - 70% off your weekly HelloFresh boxes
- Flexible and hybrid working arrangements
- Egoless environment, constant learning with room for personal growth
- HelloFresh Academies - monthly internal learning & development
- A diverse and vibrant international environment, with offices in 18 countries

Start Date: ASAP

Duration: Permanent full time role. You must have the right to work full-time in Australia/New Zealand.

Location: Penrose Head Office in Auckland

**Salary**: Competitive salary & employee benefits

LI-hybrid
- About HelloFresh
- We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.


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