Air Operations Manager Mangere Auk

5 months ago

Auckland City, New Zealand Ceva Logistics Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.

**YOUR ROLE**

We are seeking a dynamic individual to take on the new role of Airfreight Operations Manager, leading and supporting our operational team to achieve optimal performance in workflow management and customer satisfaction.

In this hands-on operational management role, you will play a pivotal role in the growth and development of our Auckland operation. Your expertise will be essential in providing advanced technical knowledge and support across a diverse range of operational activities, policies, programs, and practices.

**WHAT ARE YOU GOING TO DO?**

Specifically, you will:

- Compile necessary documents for inbound and outbound shipments, and generate final invoices as needed
- Accurately record all shipment information into the company's tracking and accounting systems in a timely manner
- Provide customers with prompt and precise information to enhance client satisfaction and build long-term relationships
- Execute financial and operational reporting in line with global Key Performance Indicators (KPIs) and milestones
- Supervise the CFS/Warehouse operation and provide guidance and mentorship to junior staff members.

**WHAT ARE WE LOOKING FOR?**
- Experience managing, coaching and developing individuals / team
- Strong presentation, customer, communication and influencing skills
- Applied understanding of INCOTERMS.

**WHAT DO WE HAVE TO OFFER?**

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.
- Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
- Work-life balance: benefit from flexible, hybrid, and remote work options.
- Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
- Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.
- CEVA Logistics' Diversity Statement:_

As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.

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