Quality Assurance Process Manager

5 days ago


Auckland City, New Zealand Douglas Pharmaceuticals Full time

**About the role**

Our Quality Assurance (QA) team are responsible for the review of batch manufacturing and packaging documentation, analytical data/systems, validation protocols and reports, coordination of complaint follow-up and various investigation teams, co-ordination of periodic product reviews. QA ultimately ensure we are releasing products that are compliant against GMP requirements and fit for purpose.

We now have an opportunity for a QA Process Manager to join our team. Compliance and quality are key in our industry so ensuring our documentation is compliant and controlled, is essential.

You will continuously evaluate and optimize the quality assurance processes while safeguarding compliance and drive efficiency improvement for all QA processes, including the needs of all stakeholders within QA and across Douglas. You will define the scope, analyse, process map, gather information and draft a new process. Roll out, training and continually revaluating is also part of this continuous improvement role.

You will challenge the status quo regarding QA processes, really shake things up here while still supporting the QA team leaders in the execution of the QA processes.
**You will be**:

- A **QUALITY** **ASSURANCE** expert - you have knowledge of and experience in the quality space. You understand the importance of quality in our industry, and you have a need to do all the things better.
- A **CONTINUOUS IMPROVEMENT** mindset - vision to see where we can improve and how to get us there.
- A **DOCUMENTATION** expert - you have experience documenting procedures or technical writing. You have a high level of attention to detail and accuracy. Documentation is your thing.
- An expert **COLLABORATOR** - you are a proactive person who enjoys building relationships and finding solutions with a positive, quality-oriented mind-set. You have some great experience that you want to share, and you will want to mentor and coach others.
- A **COMMUNICATOR** - you will have excellent communication skills and the ability to influence outcomes.

You have a tertiary qualification in Science, or similar and a lot of experience in a QA environment. You know there are better ways of working and you are keen to implement these changes. You also have great analytical and decision-making skills with a logical approach to problem solving
**About Douglas**

Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets. Privately owned, as well as our Domestic business, we are working to develop, trial, manufacture, test, pack and distribute the very best medicines, nutraceuticals and products around the world.
**Are you ready to be a part of it?**
**Next steps**

**Legitimacy statement



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