Senior Customer Regulatory Specialist
6 days ago
**Kōrero mō te tūranga - About the role**
**_ About Crown Property _**
The Crown Property group is responsible for managing around 2 million hectares of Crown land and waterways across New Zealand including surplus crown assets, commercial and residential properties, pastoral leases and forestry licenses. We administer the Landbank held for Treaty Settlements, acquisitions and disposals of properties, biosecurity, and Crown Forest licenses. We provide leadership and direction for LINZ administered Crown land, looking for opportunities to maximise these assets for the benefit of New Zealanders.
**_ About your role _**
We have an exciting opportunity for an experienced property manager or property development manager to join our dedicated team responsible for managing Crown Property. In this fixed term role, you'll be responsible for managing a large diverse property portfolio, and will be travelling nationwide to inspect our properties, to provide strategic technical advice on the development and management of our complex property portfolio. You will have a strong property background and have a clear understanding of the development lifecycle. You will have strong field experience and be confident on site.
**_ About your team_**
This fixed term role will be providing additional specialised support during a time of increased workload and will be part of a small team who provide property management and development advice across Crown Property. You will engage internally and externally with tenants, service providers and iwi.
**He pūkenga tou - Skills & Experience**
- Working collaboratively with a team of experienced and likeminded property professionals.
- Thrive under pressure and maintain composure.
- Problem-solving skills with a knack for conflict resolution.
- Able to work with agility.
**_Knowledge of property management: _**A minimum of 5 years prior experience as a property manager or development manager with a strong grasp of leasing and facilities management. Experience in commercial and residential property management with a strong understanding of the development lifecycle.
**_ Property development and maintenance:_**_ _Strong experience scoping projects and maintenance items. Collaborate with contractors, vendors, and service providers to ensure quality services and cost-effective solutions.
**_ Relationship management:_**_ _Confidence on-site and able to conduct regular property inspections to ensure compliance with safety standards, lease agreements, and maintenance requirements. The ability to address tenant concerns, complaints, and requests promptly and professionally.
**_ Communication:_** Excellent written and verbal communication skills, and the ability to undertake detailed financial analysis and scenario modelling
**_ Understanding of Treaty Principles:_** Sound understanding of the principles of the Treaty of Waitangi in relation to property
**To succeed in this role, you must be able to regularly travel across Aotearoa and will need a valid New Zealand Driver's License**
The salary range for this role is between $125,000 to $140,000 (full-time) per annum, for a 6 month fixed term period.
**You may also bring**:
- A tertiary qualification in Property or related field such as engineering, architecture, urban planning, for example, preferred but not essential.
**Ngā mea e tukuna ana e tātau - What we offer our employees**
- Interesting work which impacts Aotearoa as we care for whenua, moana and arawai.
- Eye & ear care reimbursements
- Annual Flu Vaccinations
- Reduced Health Insurance Premiums
- Diverse groups and networks
- If eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks.
- A minimum of four weeks and three days annual leave
**Te Tākinatanga - Our Story**
Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations. Now and for future generations.
**Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan**
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**Tono mai - How to Apply**
- If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team. _
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**_You may notice that the Position Description title for this role (Senior Customer Regulatory Specialist - Level 3) doesn't match the advertised title. At Toitū Te Whenua we design our roles around shared capabilities (rather than focusing on tasks). This means o
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