Libraries & Council Services Assistant

1 week ago

Auckland City, New Zealand Auckland Council Full time

Bring your passion for people and your local community and love of reading
- Strong focus on customer service, and community engagement
- Permanent part-time opportunity, based at Epsom Library

**He angitūtanga: The opportunity**
Epsom Community Library is a great place for the community to connect, learn, relax, and enjoy. We are a focused and committed team who takes pride in creating a wonderful customer experience in our Library. In this role, you will be contributing to the day to day running of the library, support the in the delivery library programmes, and answering a wide range of enquiries from customers about library and council services.

This is a permanent part time position available, based at Epsom Community Library, the role also requires flexibility when required to work across the Albert Eden/Puketāpapa Local Board Libraries.

**He kōrero mōu: About you**
Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and resilience will ensure that you are able to successfully engage with our customers. You are someone who prides yourself on providing an excellent level of customer service, you are keen to learn new skills and new ways to engage with our diverse and vibrant community.

As digital troubleshooting is an important part of this role, you will be expected to be familiar with digital technology and able to comfortably impart that knowledge to our customers.

**Ngā āhuatanga kei a mātou: What we offer**
Here you’ll have the opportunity to work across the largest public libraries in Australasia and serve one of New Zealand’s fastest growing cities. In return, you’ll be immersed in a team of remarkable and talented Community Library staff, who have a passion for people, their community and who love making a difference in a diverse and vibrant space.

The days of work currently are:

- 20 hours per week; Friday, Saturday, Sunday

**Applications close Sunday 13th March, at 11.59PM**
- Any offer of employment from Auckland Council will be conditional upon you being fully vaccinated and providing suitable evidence of vaccination or medical exemption._

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