Digital Systems and Support Analyst

1 month ago


Auckland City, New Zealand Douglas Pharmaceuticals Full time

**The role**

As a Digital Systems and Support Analyst, you'll be pivotal in maintaining the security, efficiency, and reliability of our digital systems, enabling our team to focus on delivering life-changing healthcare solutions. We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way.

Some of the specific responsibilities include
- ** Champion End User Satisfaction**: Receive, prioritise, and actively resolve end user help requests. You'll be the superhero who swoops in to tackle technical challenges, ensuring our colleagues can work efficiently. You'll not only tackle technical challenges but also ensure that user satisfaction and system security remain top priorities.
- ** Problem-Solving Extraordinaire**: Take ownership of problem determination, incident recording, resolution, and escalation. You'll proactively address recurring issues, working with our teams to prevent future incidents and strengthen our cybersecurity posture.
- ** Tech Explorer**: Assist with researching and procuring hardware and software. You'll be on the cutting edge, evaluating the best tools to empower our teams.
- ** Cybersecurity Guardian**:Assist in safeguarding our systems by monitoring for vulnerabilities, managing user access, and implementing preventative measures. Your efforts will help protect our sensitive data and infrastructure.

**You will be**
- A** Strategic Thinker**: Analyse issue trends and identify potential security risks, working to prevent reoccurrence and improving our overall digital infrastructure. You'll be the architect of smoother processes.
- A** Service Desk Dynamo**: Field incoming requests, build rapport with users, and follow up post-resolution. Your friendly demeanor and technical prowess will leave a lasting impression.
- A** Tech Guru**:



  • Auckland City, New Zealand Douglas Pharmaceuticals Full time

    Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets. We're passionate about improving lives through innovative solutions, and our IT team plays a crucial role in achieving that mission. As a Digital Systems and Support Analyst, you'll be at the forefront of ensuring our computer...


  • Auckland, New Zealand Douglas Pharmaceuticals Full time

    The role As a Digital Systems and Support Analyst, you'll be pivotal in maintaining the security, efficiency, and reliability of our digital systems, enabling our team to focus on delivering life-changing healthcare solutions. We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way. Some of the...


  • Auckland, New Zealand Douglas Pharmaceuticals Full time

    The roleAs a Digital Systems and Support Analyst, you'll be pivotal in maintaining the security, efficiency, and reliability of our digital systems, enabling our team to focus on delivering life-changing healthcare solutions. We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way.Some of the...


  • Auckland, New Zealand Douglas Pharmaceuticals Full time

    The roleAs a Digital Systems and Support Analyst, you'll be pivotal in maintaining the security, efficiency, and reliability of our digital systems, enabling our team to focus on delivering life-changing healthcare solutions. We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way.Some of the...


  • Auckland, New Zealand Douglas Pharmaceuticals Full time

    The role As a Digital Systems and Support Analyst, you'll be pivotal in maintaining the security, efficiency, and reliability of our digital systems, enabling our team to focus on delivering life-changing healthcare solutions.We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way.Some of the...


  • Auckland City, New Zealand ALWAYS DIGITAL LIMITED Full time

    **Digital Marketing Analyst Wanted** Excellent opportunity to join a successful and well-established Auckland based marketing consultancy service company and become a part of a great team. We are looking for 1 PERMANENT full-time (30 hours per week, workdays from Monday to Friday) Digital Marketing Analyst to grow with our team. This is an exciting...


  • Auckland, New Zealand Douglas Pharmaceuticals Ltd Full time

    As a Digital Systems and Support Analyst, you'll be pivotal in maintaining the security, efficiency, and reliability of our digital systems, enabling our team to focus on delivering life-changing healthcare solutions. We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way.Responsibilities...


  • Auckland, New Zealand Douglas Pharmaceuticals Ltd Full time

    As a Digital Systems and Support Analyst, you'll be pivotal in maintaining the security, efficiency, and reliability of our digital systems, enabling our team to focus on delivering life-changing healthcare solutions.We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way.Responsibilities include:...


  • Auckland, New Zealand Australia And New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert: Analyst Wholesale Digital Support Division: Institutional Location: Auckland Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...


  • Auckland, New Zealand Australia And New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert: Analyst Wholesale Digital Support Division: Institutional Location: Auckland Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

  • Senior Digital Analyst

    5 months ago


    Auckland City, New Zealand TVNZ Full time

    Reference: 42933 - Applications close on: - Location: Auckland - Work Type: Permanent full time - Expertise: Market Research & Analysis, Business/System Analysts, Digital Data Analysis, Database Development & Administration, Insights, Technology & Digital, Management, Product Management & Development, Data, Research & Insights, Data, Product & Data - JOB...

  • Systems Analyst

    3 weeks ago


    Wellington City, New Zealand BCITO Full time

    **_Agile work environment_**: - **_ Supportive team culture_**: - **_ Be part of an organisation making a difference in people's lives_** **Welcome aboard! Nau mai, haere mai, whakatau mai** Keen to be part of an organisation that helps build the people who build Aotearoa New Zealand? We are working hard to support the construction sector that is under...

  • Digital Analyst

    6 months ago


    Auckland City, New Zealand Auckland Council Full time

    Fantastic opportunity to be part of a vibrant and talented digital team. - Build positive, enduring relationships with members of the digital portfolio teams, supporting delivery and business outcomes. - 4-month full-time, fixed-term opportunity **He angitūtanga: The Opportunity** This is an exciting opportunity for a Digital Analyst to join the Digital...


  • Auckland, New Zealand Australia And New Zealand Banking Group Limited Full time

    Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Mo te turanga - About the roleThe Wholesale Digital Support team is a multi-geography team that provides specialised...


  • Auckland, New Zealand Australia And New Zealand Banking Group Limited Full time

    Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Mo te turanga - About the roleThe Wholesale Digital Support team is a multi-geography team that provides specialised...

  • People Analyst

    3 months ago


    Wellington City, New Zealand Weta Digital Full time

    Wētā FX is looking for a People Analyst to join our Talent & Culture team. Are you ready to make an impact in an exciting industry? We are seeking a People Analyst to deliver analysis and insights, and to support people operations and strategy execution through a solid understanding of business systems and data. This role is pivotal in sharing the story...


  • Auckland City, New Zealand RWA Technology People Full time

    Work for a client that helps with career progression and development - Auckland CBD location - Hybrid work environment **Description**: Our client is looking to fill multiple Systems Analyst roles as their team is expanding and they are on an exciting upward trajectory. This role is hybrid with 3 days in the office and weekends is work from home. They have...


  • North Shore City, Auckland, New Zealand Mitre 10 Full time

    Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting and newly created opportunity available to join our Albany, Auckland based Support Centre as a **Digital Performance...


  • Auckland, New Zealand Awanui Group Full time

    Systems Support AnalystAuckland/Dunedin/ChristchurchWho we are | Ko wai matou:Awanui Group is New Zealand's largest human and veterinary pathology network, with 25 laboratories, 150 collection centres, and over 2,200 dedicated employees across Aotearoa. We are committed to delivering world-class service, collecting, analysing, and reporting over 7 million...


  • Auckland, New Zealand Awanui Group Full time

    Systems Support AnalystAuckland/Dunedin/ChristchurchWho we are | Ko wai matou:Awanui Group is New Zealand's largest human and veterinary pathology network, with 25 laboratories, 150 collection centres, and over 2,200 dedicated employees across Aotearoa. We are committed to delivering world-class service, collecting, analysing, and reporting over 7 million...