Digital Systems and Support Analyst

1 month ago


Auckland City, New Zealand Douglas Pharmaceuticals Full time

Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets. We're passionate about improving lives through innovative solutions, and our IT team plays a crucial role in achieving that mission.

As a Digital Systems and Support Analyst, you'll be at the forefront of ensuring our computer systems run seamlessly, enabling our team to focus on what matters most—delivering life-changing products and services. We have a fast paced and diverse environment where you will find solutions and deliver them in a customer centric way.

In this dynamic role, you will:

- ** Champion End User Satisfaction**: Receive, prioritise, and actively resolve end user help requests. You'll be the superhero who swoops in to tackle technical challenges, ensuring our colleagues can work efficiently.
- ** Problem-Solving Extraordinaire**: Take ownership of problem determination, incident recording, resolution, and escalation. Your detective skills will uncover root causes, leading to permanent solutions.
- ** Tech Explorer**: Assist with researching and procuring hardware and software. You'll be on the cutting edge, evaluating the best tools to empower our teams.

Your impact will be felt across the organisation:

- ** Strategic Thinker**: Analyse issue trends, identify high-priority problems, and provide advice on service improvement. You'll be the architect of smoother processes.
- ** Service Desk Dynamo**: Field incoming requests, build rapport with users, and follow up post-resolution. Your friendly demeanor and technical prowess will leave a lasting impression.
- ** Tech Guru**:



  • Auckland City, New Zealand ALWAYS DIGITAL LIMITED Full time

    **Digital Marketing Analyst Wanted** Excellent opportunity to join a successful and well-established Auckland based marketing consultancy service company and become a part of a great team. We are looking for 1 PERMANENT full-time (30 hours per week, workdays from Monday to Friday) Digital Marketing Analyst to grow with our team. This is an exciting...


  • Auckland, New Zealand ALWAYS DIGITAL LIMITED Full time

    Digital Marketing Analyst Wanted Excellent opportunity to join a successful and well-established Auckland based marketing consultancy service company and become a part of a great team. We are looking for 1 PERMANENT full-time (30 hours per week, workdays from Monday to Friday) Digital Marketing Analyst to grow with our team. This is an exciting opportunity...


  • Auckland, Auckland, New Zealand ALWAYS DIGITAL LIMITED Full time

    Digital Marketing Analyst WantedExcellent opportunity to join a successful and well-established Auckland based marketing consultancy service company and become a part of a great team.We are looking for 1 PERMANENT full-time (30 hours per week, workdays from Monday to Friday) Digital Marketing Analyst to grow with our team.This is an exciting opportunity for...


  • Auckland, Auckland, New Zealand Tamakihealth Full time

    Do you have a true passion for optimizing technology experience within the end user?Do you enjoy flexibility & autonomy in your day-to-day functions?If you said yes to the above, we are looking for you We are looking for our new Digital Support Analyst to join our fantastic organization. Being in charge of delivering & implementation of digital solutions for...


  • Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 14 Mar 2024**: - **Auckland - Auckland**: - **IT Business Analysts** **About the Role** The Applications Support Analyst is a critical role within the Information technology team. This team exists to provide the organisation with its Technology needs. This role will be responsible for the overall administration of...

  • Lead Digital Analyst

    4 weeks ago


    Auckland City, New Zealand HAYS Full time

    Lead Digital Analyst - Auckland Central - Agency - Permanent **Your new company** Are an established yet growing digital agency specialising in delivering an explosion of new customers for ambitious NZ companies using data-lead, scalable digital marketing. **Your new role** As the Lead Digital Analyst you will be a problem solver with excellent...


  • Wellington City, New Zealand New Zealand Police Full time

    **Digital Product Analyst** **Location: Wellington** **Salary Starting From: $94,854** **Reporting to: Digital Product Manager** **Level: Individual Contributor** Provide high quality professional analysis, investigation and research services. Bring your superior influencing and relationship management skills. **Mō te tūnga | About the role** The...


  • Auckland City, New Zealand TVNZ Full time

    Reference: 42933 - Applications close on: - Location: Auckland - Work Type: Permanent full time - Expertise: Market Research & Analysis, Business/System Analysts, Digital Data Analysis, Database Development & Administration, Insights, Technology & Digital, Management, Product Management & Development, Data, Research & Insights, Data, Product & Data - JOB...

  • Digital Analyst

    4 weeks ago


    Auckland City, New Zealand Auckland Council Full time

    Fantastic opportunity to be part of a vibrant and talented digital team. - Build positive, enduring relationships with members of the digital portfolio teams, supporting delivery and business outcomes. - 4-month full-time, fixed-term opportunity **He angitūtanga: The Opportunity** This is an exciting opportunity for a Digital Analyst to join the Digital...


  • Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 28 Mar 2024**: - **Auckland - West Auckland**: - **Management Analyst** **About the Role** The Applications Support Analyst is a critical role within the Information technology team. This team exists to provide the organisation with its Technology needs. This role will be responsible for the overall administration...


  • Auckland, Auckland, New Zealand Television New Zealand Ltd. Full time

    Expertise: Market Research & Analysis, Business/System Analysts, Digital Data Analysis, Database Development & Administration, Insights, Technology & Digital, Management, Product Management & Development, Data, Research & Insights , Data, Product & DataIf you are a highly motivated individual with a passion for digital analytics and a desire to make an...

  • ERP Data Analyst

    3 weeks ago


    Wellington City, New Zealand Weta Digital Full time

    We have a fantastic opportunity for an experienced ERP Data Analyst to join our team. **Position Purpose**: The ERP Data analyst will be a meticulous, insightful Data professional with extensive experience in all data activities associated with ERP implementations, preferably Microsoft Dynamics 365. The key focus of the role will be the responsibility for...


  • Auckland City, New Zealand RWA Technology People Full time

    Work for a client that helps with career progression and development - Auckland CBD location - Hybrid work environment **Description**: Our client is looking to fill multiple Systems Analyst roles as their team is expanding and they are on an exciting upward trajectory. This role is hybrid with 3 days in the office and weekends is work from home. They have...


  • North Shore City, Auckland, New Zealand Mitre 10 Full time

    Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting and newly created opportunity available to join our Albany, Auckland based Support Centre as a **Digital Performance...


  • North Shore City, Auckland, New Zealand Mitre 10 Full time

    Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.We have an exciting and newly created opportunity available to join our Albany, Auckland based Support Centre as a Digital Performance Analyst.As...


  • Auckland, Auckland, New Zealand Stoppress Full time

    If you are a highly motivated individual with a passion for digital analytics and a desire to make an impact in the media industry, we want to hear from you Apply now to join our team at TVNZ and help shape the future of digital media in New Zealand.The opportunity – Te tūrangaThe Senior Digital Analyst at TVNZ plays a pivotal role in driving data-driven...


  • Auckland City, New Zealand Overdose Digital Full time

    **Our Story**: Founded in 2016, Overdose has grown out to a family of 450+ staff, with offices across New Zealand, Australia, South East Asia, Europe and the USA. We work in a partnership format with a select group of clients looking for innovation and accelerated growth in a competitive digital landscape. Our Overdose. Performance Marketing team is at the...


  • Auckland City, New Zealand New Zealand Police Full time

    Digital Forensics Technician / Digital Forensics Analyst! Based in Auckland Technician - Band F / Analyst - Band I Police Employee - Authorised Officer Permanent, Full Time Multiple Positions Available JR 4706450 E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā. Stand at the stern of the canoe and feel the spray of the future biting at...


  • Wellington City, New Zealand Civil Aviation Authority of New Zealand Full time

    Permanent- Salaried Full Time- Wellington, NZ, 6011- Great opportunity to implement a new SAP module - Work from home 2-3 days a week - Permanent position in Wellington but Auckland location can be considered We’re looking for great people to joins us in keeping New Zealand’s skies safe and secure. **About the role** and has the flexibility to work...


  • Auckland City, New Zealand ASB Bank Full time

    **Senior Digital Experience Analyst** ***: At ASB our vision is accelerating financial progress for all New Zealanders. Our sense of who we are and what we stand for is grounded in the values we live every day - caring, integrity, passion, courage, and united. We are looking for an exceptional, multi-talented Senior Digital Business Analyst to help lead...