Sales Administrator

4 weeks ago


Auckland City, New Zealand Travelport Full time

**Summary**

The Sales Administrator / Sales Support Coordinator role encompasses a variety of functions that supports the Agency Account Management team allowing them to focus on a selling and closing deals. This role will work with the agency sales teams, mainly focused on National Tier and Regional Tier accounts in the Pacific Region, provisioning and billing ensuring accuracy and speed.

**Main Responsibilities**
- Support sales teams with queries pertaining to customer billing, collection, segment production, incentives and contracting generation
- Support Sales teams production of proposals and sales collateral through Seismic.
- Provide general administrative support for the team
- Manage new business and sales support inboxes
- Liaison with internal departments, such as Marketing, Service Provisioning, Customer Enablement, Legal, Billing, Finance and Product.
- Understand and manage complete process flow for various contracting, provisioning and billing activities
- Update teams on required documentation and any data input required, ensuring that documentation is accurately completed
- Monitor and ensure Oracle CRM accuracy
- Generate and report on Oracle CRM pipelines
- Generate relevant recurring and ad-hoc reports
- Attend and participate in weekly team meetings
- Adhere to company policies, procedures and best practices

**Knowledge, Skills, Experience, Training, Education**:

- Demonstrable administration experience in a fast paced environment
- Strong interpersonal skills, possessing a high degree of self-motivation
- Personable with a professional and flexible approach to helping others and a willingness to perform routines tasks and learn the business.
- Excellent verbal and written communication skills required
- The ability to influence others within the company and build effective working relationships with internal colleagues and customers
- Reliable and trustworthy with a mature attitude to the role
- Solid experience in an office environment is desirable, preferably in an administration role
- Knowledge of internal systems and procedures
- Similar work related experience on the above accountabilities.
- Knowledge of the Travelport products, services and pricing would be an advantage
- An ability to display initiative in problem solving
- Commercial and business awareness is desirable and the ability to handle customer enquires is essential
- Be able to work under pressure and handle multiple assignments concurrently,
- Excellent attention to details
- Excellent office administration skills, including knowledge of Microsoft Office products including but not limited to:

- MS Powerpoint: Ability to make good presentations
- MS Excel: Great with vlookup, pivot table and pivot graph.

**Context/Environment**:
Travelport has a matrix organisation structure. The individual has to be comfortable in and capable of working in such an environment. Excellent time management and a clear ability to prioritize work while working multiple tasks simultaneously.

**Key Measures (e.g., financial scope, budget and staff management responsibilities)**:

- Quality of support and consistency of output
- Proactive management and support
- Accuracy of date/reports etc. and presentation of same
- Timely and efficient achievement of all deadlines

**Salary**: $57,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

Supplementary Pay:

- Performance bonus


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