![Uptime Solutions Ltd](https://media.trabajo.org/img/noimg.jpg)
1st Line Support Engineer
2 months ago
1st Line Support Engineer
**What’s this role about?**
As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.
Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line.
**What will I get up to day to day?**
You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.
**Your everyday focus will include**:
- Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10
- Office 365
- Microsoft Office
- Printers and Scanners
- Basic administration of Windows Server 2008 R2, 2012, 2016, 2019
- Network troubleshooting
- Using our PSA platform to log and respond to support tickets
- Identifying and escalating higher-level issues to a senior engineer
- Being a people person, delivering support in a friendly and positive manner
Great communication skills, both verbally and in writing will be expected.
What gets me the competitive edge?
**Stand out from the pack with these things**:
- Passion for technology and self-development
- Experience working for a managed service provider
- Knowledge of Autotask RMM or PSA
**Job Type**:Full-time
**Salary**: Up to $65,000.00 per year
**An array of benefits exist including paid time-off, company paid training plan, a beautiful office overlooking Viaduct and much more.**
**Schedule**:
- 8-hour shift
**Ability to commute/relocate**:
- Albert Street, CBD, Auckland: Reliably commute or plan to relocate before starting work (required)
**Work Location**:Hybrid
-
1st Line Support Engineer
2 months ago
Auckland CBD, New Zealand Uptime Solutions Ltd Full time**1st Line Support Engineer** **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...
-
1st Line Support Engineer
2 months ago
Auckland City, New Zealand Uptime Solutions Ltd Full time1st Line Support Engineer What’s this role about? As a 1st line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast paced environment, you will work with your team to provide market leading technical...
-
1St Line Support Engineer
4 days ago
Auckland, New Zealand Uptime Solutions Ltd Full timeFirst Lin e Support Engineer - Hybrid (After training - 2 days office / 3 days home) What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...
-
1st Line Support Engineer
2 weeks ago
Auckland, New Zealand Uptime Solutions Ltd Full timeFirst Line Support Engineer - Hybrid (After training - 2 days office / 3 days home)What’s this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...
-
1st Line Support Engineer
3 months ago
Auckland CBD, New Zealand Uptime Solutions Ltd Full time**1st Line Support Engineer** **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...
-
1st Line Support Engineer
3 months ago
Auckland CBD, New Zealand Uptime Solutions Ltd Full time1st Line Support Engineer **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...
-
First Line Support Engineer
2 weeks ago
Auckland, New Zealand Uptime Solutions Ltd Full timeAbout the Job: 1st Support Engineer - Hybrid (After training - 2 days office / 3 days home) What's this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work...
-
First Line Support
2 months ago
Auckland CBD, New Zealand Uptime Solutions Full time**What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support. Growth is important to us,...
-
2Nd Line Support Engineer
15 hours ago
Auckland, New Zealand Mcs Group Full timeMCS Group is seeking a 2nd Line Support Engineer to join a family-run manufacturing organisation. In this role, you will support over 200 IT end users across 4 different sites, ensuring their IT infrastructure and systems are supported and protected from cyber attack, maintaining seamless IT functions across all departments within the business.In it for...
-
Desktop Support Engineer
2 months ago
Auckland City, New Zealand Total IT Global Full timeProvide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...
-
Desktop Support Engineer
2 months ago
Auckland City, New Zealand Total IT Global Full timeProvide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...
-
Desktop Support Engineer
2 months ago
Auckland City, New Zealand Total IT Global Full timeProvide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...
-
Desktop Support Engineer
2 months ago
Auckland City, New Zealand Total IT Global Full timeMain Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...
-
Line Station Engineer
2 months ago
Auckland City, New Zealand Qantas Airways Limited Full timeLICENSED AIRCRAFT MAINTENANCE ENGINEER (Line Station Engineer) - Generous updated employment contract AND increased remuneration on offer. Read on to understand your earning potential. - Sign-on bonus upon commencement plus relocation support available - Industry leading development/training opportunities - Auckland Airport Location If you’ve ever thought...
-
Desktop Support Engineer
2 months ago
Wellington City, New Zealand Total IT Global Full timeMain Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...
-
Senior Engineer
2 months ago
Auckland City, New Zealand Mott MacDonald Full timeSenior Engineer - Transmission Lines **Country**:New Zealand**Position Location**:Wellington, Auckland or Christchurch**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Energy**Discipline**:Energy**Job Ref**:1285**Recruiter Contact**:Julie Graham- Mott MacDonald New Zealand has grown significantly over the past 12 months, to over 300 strong and...
-
Transmission Line Engineer
2 months ago
Wellington City, New Zealand Beca Full time**Transmission Line Engineer - Wellington** **The Power Business** Our Power team work throughout Australasia on high-value projects from traditional high voltage power transmission to infrastructure and industrial projects with many energy sector clients. We've honed our skills over many years providing solutions to our power generation, transmission and...
-
Quality Engineer
2 months ago
Auckland City, New Zealand Temperzone Full time**Company Description** Welcome to Temperzone! As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer. Our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line. Joining Temperzone means more than just employment; it's joining a...
-
Senior Transmission Lines Engineer
2 months ago
Auckland City, New Zealand AECOM Full timeCompany Description At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...
-
Senior Transmission Lines Engineer
2 months ago
Auckland City, New Zealand AECOM Full timeCompany Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...