Customer Account Migration Specialist

3 weeks ago

North Shore City Auckland, New Zealand Mitre 10 Full time

**Mitre 10** has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

We are seeking a highly motivated and detail-oriented **Customer Account Migration Specialist** to join our dynamic team on a **2 -year fixed term contract**. As a vital part of our Mitre 10 Transformation data migration plan, you will play a crucial role in interpreting, analysing, and drawing meaningful insights from both large and small datasets.

**Responsibilities will include;**
- Coordinating the data migration process from start to finish, ensuring tasks are completed on time and within budget.
- Cleanse and analyse customer account data, making necessary changes and filling gaps in our systems to maintain accurate sources of truth.
- Assist stores in preparing their accounts for migration and liaise with customers to collect additional data as needed.
- Lead communications with stores and customers, maintaining records of all interactions.
- Ensure all customer accounts are ready for SAP data sheet loads.

**Experience and Capabilities Required**:

- Strong data analysis experience
- Ideally have exposure to SAP
- Intermediate to advanced excel skills
- Excellent communication skills
- Ability to work well in a collaborative environment

**What we offer**:
This role offers the opportunity to work on Auckland’s North Shore in a positive, fast paced environment that is stimulating and enjoyable to work in. We are a team moving forward and that is a result of our motivated, skilled team members. There is an attractive remuneration package for this role, generous staff buying privileges, life insurance, discounted medical insurance, birthday day off, flexible working and more. If you are a highly motivated individual who is passionate about being part of the Mitre 10 team and a company in growth mode, then we want to hear from you. Please provide your CV and include your remuneration expectations, via this website.

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