Contact Centre Consultant

Contact Centre Consultant (Outbound) Full-time Engagement type: Permanent - Employee Department: Contact Centre At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation,...

**Company Description** Who are we?** TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create...

**Job Purpose/Objective**: Reporting to the Contact Centre Manager, the purpose of the Contact Centre Consultant is: **Critical Priorities & Responsibilities**:Finance**: Complete all work to a high standard including correspondence and data entry and to ensure any information provided over the phone is accurate. Play an active role in retaining business...

Contact Centre Consultant (Cold Calling) Full-time Department: Contact Centre

Ocg Consulting seeks an experienced leader to manage our National Contact Centre. As the National Contact Centre Manager, you will oversee a team of 5 Team Leaders and approximately 70 Communication Officers, playing a key role in delivering essential healthcare services across New Zealand.Key ResponsibilitiesYou will be responsible for ensuring efficient...

**Req ID**: 58216 **Department**: NZ Personal Banking Contact Centre **Division**: New Zealand **Location**: Auckland Mō te tūranga - About the role Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial...

Join Our Contact Centre TeamWe are seeking a highly motivated and customer-focused individual to join our contact centre team. As a contact centre agent, you will be responsible for providing exceptional customer service and resolving customer complaints.About the RoleThis is a full-time position that requires you to work on our phonelines. You will be part...

**Contact Centre Representative **:**Published**:21/11/2024 **Job Location**: Wellington / New Zealand **Job Type**:Permanent **Work Type**:Full Time **Category**:Customer Service**About Us** Bluebridge Cook Strait Ferries, a key player in New Zealand's major transport network, operates between Wellington and Picton. As part of one of the country's largest...

We've got cars campervans and motorhomes across Australia and New Zealand and we are all about our customers and them having the trip of a lifetime. If managing people is your passion then we have the role for you. We are looking for a passionate and experienced Contact Centre Manager to join our team at JUCY Headquarters. The successful applicant will...

Permanent | Wellington | Posted 31 January 2025 | Ref No BH-168543 National Contact Centre Manager Are you an experienced contact centre leader with a background in the health sector? Do you have a track record of leading teams, improving service delivery, and implementing operational improvements?We're looking for a strong leader to manage a National...

About the JobThis role is an exciting opportunity to join the NZQA team and make a real difference in the lives of our customers. As a Customer Care Representative, you will be working in a fast-paced contact centre environment, responding to customer inquiries and resolving issues in a timely and effective manner.Key Responsibilities:Respond to customer...

Contact Centre Are you in between jobs or looking to grow your skills in various industries? Have you wanting to get back to the work force after a long break? Or are you simply looking for more flexibility? At Beyond Recruitment, we have amazing opportunities for you to start ASAP - Multiple locations in Auckland - Hourly Rate $25-$30 - Immediate...

Are you an experienced contact centre leader with a background in the health sector? Do you have a track record of leading teams, improving service delivery, and implementing operational improvements?We’re looking for a strong leader to manage a National Contact Centre, overseeing a team that plays a key role in delivering essential healthcare services...

Are you someone looking for a fast-paced exciting role where no day is the same? Come join one of Auckland's most iconic brands and truly utilise your hotel and contact centre knowledge. In this role you will be part of the action with entertainment being at the core of what you do. With 100-150 touch points a day our Contact Centre team are always kept on...

Are you someone looking for a fast-paced exciting role where no day is the same? Come join one of Auckland's most iconic brands and truly utilise your hotel and contact centre knowledge. In this role you will be part of the action with entertainment being at the core of what you do. With 100-150 touch points a day our Contact Centre team are always kept on...

It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader within Australasia for all things storage. Due to an internal promotion, we have an exciting opportunity for a New Zealand Contact Centre Manager to join our rapidly growing, ASX 200 listed company with 220+ Centres located across...

KiwiRail is committed to connecting New Zealanders sustainably and powering economic growth. Our mission is to provide vital freight and passenger services while fostering a diverse, inclusive, and supportive workplace.We're currently seeking a highly skilled Contact Centre Team Leader to join our team. In this role, you'll supervise the day-to-day...

**About the Mahi** Te Whānau o Waipareira is dedicated to the health and wellbeing of Māori across Tāmaki Makaurau and beyond. Our spectrum of services is evolving. This is where you fit in... As a Kaitūhono within our upcoming Contact Centre, you will be the first point of contact for whānau, delivering phone-based support and guidance. With a warm...

About The RoleKey ResponsibilitiesLead and support a large contact centre teamOversee recruitment, training, and performance managementUse technology and data to improve efficiency and service deliveryManage resources and performance metricsAbout YouRequirementsProven experience in a senior contact centre leadership roleHealth sector experience...

Key Skills and QualificationsTo be successful in this role, you will need to have demonstrated experience in a varied, customer-focused environment where outputs are time-critical. You will also need to possess excellent time management and communication skills, as well as a positive, can-do attitude.Requirements:Demonstrated contact centre/call centre...