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Customer Services Officer Fixed Term
3 months ago
We are seeking a Customer Services professional who is a solutions focused, personable individual where you thrive in fast-paced and fluid environments for 6 months to cover parental leave.
We provide a time sensitive service, requiring you to have exceptional written and verbal communication skills and the capability to remain calm under pressure. In this role, you will confidently handle customer queries with your solutions focused approach to a high level of professionalism and accuracy. With your aptitude and willingness to collaborate with other employees and contractors, you will be the perfect addition to our customer services team.
**Main Duties**
- Data entry of misdirected and undeliverable freight
- General administrative tasks, filing and scanning
**Key Attributes**
- Results driven
- High level of accuracy and attention to detail
- Proficient in Microsoft Office Suite
- Ability to establish rapport with customers and contractors
- Natural problem solving capabilities
**What’s On Offer**
- Immediate start
- On the job training, skills development and coaching
- Work in a dynamic, fast-paced, and challenging work environment with a dedicated team
- Permanent full-time role with career development opportunities at NZ’s leading courier company
- Work as part of the Freightways Group of companies with options for internal transfers
All applicants will be required to provide proof of their eligibility to work in New Zealand and undertake pre-employment screening including a criminal history check.
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