Clinical Operations Lead

6 months ago

Bay of Plenty, New Zealand Te Whatu Ora - Health New Zealand Full time

**On offer is the opportunity to make a positive impact in an organisation that makes a difference to people's lives**:

- **Contribute to transforming the future of health in this leadership role**

Join Health New Zealand Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
**Te whiwhinga mahi | The Opportunity**

The National Public Health Service (NPHS) within Health New Zealand Te Whatu Ora, work towards Pae Ora (healthy futures) for all by engaging with the wider determinants that impact people's health, focusing on oranga/wellbeing, prevention, and population-level intervention. We are connected across boundaries to deliver public health services that are nationally planned, regionally delivered and locally tailored.

We have a permanent, full-time opportunity available to join our regional team as **Clinical Operations Lead**.

The primary organisational impact of this position is to coordinate the operational and workforce requirements across the clinical teams that supports delivery of the strategic and operational plans meeting the NPHS performance expectations. The role will also act as delegate for the Manager, People and Operations as required, ensuring all aspects of operations are effectively managed across the clinical teams following agreed processes.

**Mōu | About you**

You will have strong operational management or co-ordination experience, ideally within the health sector and will be able to successfully deliver on projects. You will also have ability to build effective relationships with stakeholders to build a sound understanding of their operational environment and context. You are comfortable with and champion diversity in the workplace and in how we deliver our services.

**Ngā pūkenga me ngā wheako | Skills and experience**
- Relevant tertiary qualification or comparable experience
- Operational management experience ideally within the health sector, including onboarding and induction, rostering, workforce coordination and development of plans, policies and procedures to optimise team performance
- Experience in project delivery with demonstrable positive outcomes including:

- Supporting management and day-to-day operational coordination and support for the clinical workforce to deliver the NPHS regional strategic, policy and operational priorities to enable the realisation of Pae Ora.
- On-boarding, HR and payroll processes.
- Operational support to the Manager, People and Operations.
- Facilitating and managing the placements of Registrars, House Officers and Medical Students, including leading recruitment processes.
- Risk identification and management
- Experience in relationship and stakeholder management

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever - changing world**

Health New Zealand Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Health New Zealand Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō tūranga i roto i Health New Zealand Te Whatu Ora | Your place in Health New Zealand Te Whatu Ora**

**Me pēhea te tuku tono | How to apply

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