Customer Service Representative

5 months ago


Hamilton, New Zealand Graymont Full time

**About Graymont**

**Our Role**

We are currently recruiting for a Customer Service Representative to be based at our New Zealand regional office in Hamilton. Reporting directly to the Customer Service Manager, you will be responsible for capturing orders, providing delivery updates as well as resolving a variety of enquiries and orders and delivery administration.

You will:

- Manage inbound customer contacts with a high attention detail - sales administration.
- Understand production capabilities of our plants and logistics partners to coordinate a cost-effective supply to our customers.
- Investigate, resolve, and respond to customer queries in a timely manner.
- Collaborate with multiple stakeholders across the business including Logistics, Operations, and Sales.

As the successful applicant, you will need to possess:

- Excellent written and verbal communication and problem-solving skills to process, identify and resolve customer orders/issues.
- Proficiency to navigate multiple systems,
- Ability to work effectively within a fast paced team.
- Resilience to thrive in a high-volume order processing environment.
- A love of learning and being able to adapt quickly in a dynamic environment.

**Our Workplace**

Graymont derives its competitive edge in large part from more than 1,600 employees who bring their diverse skills and energy to work every day at offices and plant sites across North America and Asia-Pacific. In return, we provide competitive wages and benefits, a safe and healthy work environment where you and your team can perform without injury, and opportunities to grow and develop the skills and experience to realise your full potential.



  • Hamilton, New Zealand PB Technologies Full time

    Hamilton Service Full Time (Permanent) Starting ASAP Job description We are currently looking for a Customer Service Representative to join our friendly team in our Hamilton Branch! Tasks and Responsibilities: - Maintain a high quality, customer-focused approach to the delivery of services. - Comfortable dealing with customers over the phone. - Process...


  • Hamilton, New Zealand North Harbour Rental Group Full time

    **Customer Service Representative - Hamilton**: - Employer: - North Harbour Rental Group - Position: - Customer Service Representative - Hamilton- Ref: - 71728772- Location: - Hamilton- NZ- Position Type: - Permanent Full-time- Description: **About The Role** **NHR Group** is searching for a **Customer Service Representative** to join the team at our...


  • Hamilton, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...


  • Hamilton, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...


  • Hamilton, New Zealand North Harbour Rental Group Full time

    **About The Role** **NHR Group** is searching for a **Customer Service Representative** to join the team, working across our branches located in **Hamilton**. You will be responsible for delivering an exceptional customer experience, greeting clients as they come onsite and walking them through our rental services. A front-of-house role, you will man the...


  • Hamilton, New Zealand Westpac New Zealand Full time

    Customer Service Representative - Hamilton - Full Time, Permanent - 37.5 hours a week: 7-day roster, between 7am and 11pm Mō te Tūranga - About the Role As a Customer Service Representative in our Contact Centre, you will be the first point of contact for all our new and existing customers, delivering exceptional service on every call. Quick-thinking and...


  • Hamilton, New Zealand Livestock Improvement Corporation Full time

    **At a glance**: **Ref: 45566 | **Hamilton (Newstead) | **Contact Centre/Customer Service Representative | **Experienced | **Permanent | **Customer Experience Representative 310821.pdf****: Join NZ's leading Agri-tech and dairy herd improvement cooperative! We've been improving the dairy industry for over 100 years with our innovative farming solutions....


  • Hamilton, New Zealand Noel Leeming Full time

    **Company Description** At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live...


  • Hamilton, New Zealand Noel Leeming Full time

    **Company Description** At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live...


  • Hamilton, New Zealand GrainCorp Full time

    **About the team** GrainCorp Feeds is a national animal feed business, based in Hamilton NZ, dealing directly with corporate and farming customers across New Zealand. GrainCorp Feeds offers a comprehensive range of high-quality liquid and dry dairy and calf feeds suitable for a variety of feeding systems and developed to improve on-farm production,...


  • Hamilton, New Zealand Komatsu New Zealand Full time

    **The Opportunity**: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Team. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other duties include: - Maintaining a high level of accuracy...


  • Hamilton, New Zealand Komatsu New Zealand Full time

    **The Opportunity**: We are looking for an experienced **Customer Support Sales Representative**, which will see you actively engage with our customers to identify business opportunities and promote fit for purpose Komatsu products and services throughout Waikato to Bay of Plenty region. Your responsibilities include building and nurturing customer...


  • Hamilton, New Zealand Gallagher Group Full time

    **About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...


  • Hamilton, New Zealand Gallagher Group Full time

    **About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...


  • Hamilton, New Zealand Rentokil Initial Full time

    **The main duties for this role include**: - Managing the call cycle to ensure all clients are proactively contacted - Actively identifying and executing sales opportunities on every call - Managing the day-to-day administration requirements of your customer - Providing excellent customer service on every inbound call - Proactively identifying sales...


  • Hamilton, New Zealand NZ Blood Service (NZBS) Full time

    A role with a difference - Hamilton - Full Time, Permanent **Are you an experienced Driver (Class 2 licence) with excellent customer service skills looking for a role with a difference?** **We currently have this unique opportunity for you!** Working as part of our blood collections team, you are responsible for the safe transportation of staff and blood...


  • Hamilton, New Zealand Gallagher Group Full time

    **The Company** Our purpose at Gallagher is to ‘protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses in over 160 countries, but our purpose also means we care deeply about our people and their families. Gallagher has been in business for...


  • Hamilton, New Zealand Wintec | Te Pūkenga Full time

    **Full Time**: - **Application Closes 03 Nov 2024**: - **Waikato - Hamilton City**: - **Customer Service Representative** Customer Services Assistant (Fixed term) to 31 October 2025 S**upport staff and students, solve information problems, lead change** Bring your innovation and creative thinking to the successful Library team based at our Hamilton City...

  • Sales Representative

    6 months ago


    Hamilton, New Zealand OneStaff Full time

    Are you a passionate and driven individual with a love for outdoor power equipment? Do you enjoy helping customers find the perfect tools to tackle their outdoor projects? If so, we have an exciting opportunity for you to join a dynamic team as a Sales Representative at one of Hamilton's leading Outdoor Power Equipment Shops! Our client takes pride in being...


  • Hamilton, New Zealand ARC Welding & Safety Supplies Full time

    **About Us** ARC Welding & Safety Supplies is a high performing privately owned company providing customers across the New Zealand Welding and Construction Industry with the best solutions, products, and after sales service. **The Role** We are looking for a **Welding & Sales Representative **with a positive attitude to join our sales team. This is a...