Library Customer Services Assistant

2 months ago


Hamilton, New Zealand Wintec | Te Pūkenga Full time

**Full Time**:

- **Application Closes 03 Nov 2024**:

- **Waikato - Hamilton City**:

- **Customer Service Representative**

Customer Services Assistant (Fixed term) to 31 October 2025

S**upport staff and students, solve information problems, lead change**
Bring your innovation and creative thinking to the successful Library team based at our Hamilton City and Rotokauri campuses.

**About the role**
Within our Library environment you’ll work with databases, books and e-books, analyse problems and help our students succeed. You’ll work with the team to support staff and students with your creative thinking and innovation.

Are you tech-savvy with excellent verbal and written communication skills? With your outstanding customer service experience and digital literacy, this could be the job for you. Add flexibility and a proven ability to work with customers to solve problems and you’ll excel in this role.

**Working at Wintec**
One of New Zealand’s leading tertiary institutes, Wintec’s focus is on innovation and future-proofing. Our Library team works tirelessly to stay abreast of the fast-changing world of technology and industry practice. For an energetic self-starter looking for a fast-paced working environment,

Wintec is the place to be.

Applicants must be able to work one weekend afternoon (12pm-5pm) a week. Over the summer break, rosters may be changed due to changes in the opening hours of the library.

Essential:

- 3-4 years’ work experience
- NCEA Level 3
- Digital literacy
- Ability to undertake some physical demands such as lifting and moving heavy boxes and pushing library trolleys

Desirable: Experience working in a busy client-focused environment, information provision.

Advertisement may be taken down without notice. Position will close when filled


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