Mediator Employment Services

2 months ago

Auckland City, New Zealand New Zealand Government Full time

Discover a career with purpose at MBIE
Discover a career with purpose at MBIE Salary Range $96,000 - $121,000
Permanent Role
Victoria Street West
Auckland
Do you enjoy helping people to resolve problems using your mediation skills?
**Tēnei tūranga - About the Role**:
Mediators play a critical role under the Employment Relations Act - from assisting in the development of good employment relationships; to facilitating and supporting employment bargaining and and helping resolve employment relationship problems.
As a Mediator within the Employment Mediation Service, you’ll help people in employment related disputes to achieve resolution. In rare circumstances you may be called upon to make decisions that are final and binding.
With high demand mediation services, you will enjoy a dynamic and often fast paced environment. You’ll use a range of approaches in your practice to meet our client’s service needs. This will include in-person, videoconference, shuttle, or telephone services.
You will be part of our fantastic, diverse and dynamic team across Aotearoa - with Early Resolution Facilitators, Case Managers and Mediators. You will have an extensive peer group of like-minded professionals. You will have access to professional development and opportunities for career progression. This can be through on the job development, as well as through our professional development programme.
You will occasionally travel to other locations within your region to meet our client’s needs.
Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required:

- An understanding of the drivers of conflict, disputes, and relationship issues
- Previous experience as a mediator or similar an advantage
- An understanding of workplace and employment relations
- Experience with collective and interest-based bargaining an advantage
- Ability to work confidentially and professionally within emotionally charged environments
- Experience working with Māori, Pasifika and other peoples and cultures an advantage
- Knowledge of New Zealand law and employment law in particular
- Ability to earn the confidence and respect of employers, employees, unions, practitioners and other stakeholders
- Ability to work effectively using a range of different mediation methods (in-person, videoconference, shuttle or telephone as required)
- Able to constructively contribute to the objectives of the Employment Relations Act
- Accreditation from a dispute resolution professional body (either AMINZ or Resolution Institute) or willingness to complete this qualification
- Ability to adapt to a changing environment
- Driver’s licence and ability to travel when required. Ētahi kōrero mō MBIE - About MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi - Better Together
- Māia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It

Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āh

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