Barking Advisor

Help dog owners keep their beloved pets and neighbours happy
- Manukau focus but flexible on location
- Permanent, full-time

**He angitūtanga: The opportunity**
Our beautiful city of Tāmaki Makaurau is a peaceful haven for pet owners and pets alike. However, there may be times when this peace can be interrupted by a dog who needs some attention. You will be responding and resolving barking complaints received by our contact centre team.

On a daily basis, you will be in touch with dog owners to assist them in abating the noise made by their barking dog; with complainants to explain the difference between nuisance barking and normal dog behaviour, and act as a mediator between dog owners and complainants to come to a resolution.

**He kōrero mōu: About you**
Described as cool, calm, and confident, you're a skilled communicator with a background in customer services or mediation. You are also someone who can offer excellent and unbiased customer service to all parties, love animals, and enjoy finding solutions to difficult situations where someone's beloved pet is involved. Be the unbiased voice that helps mediate and resolve barking complaints. Knowledge of dog behaviours is highly regarded.

**Ngā āhuatanga kei a mātou: What we offer**
Along with the benefits that come with being part of Auckland's largest employer, you will be part of a team that is passionate about ensuring that Tāmaki Makaurau continues to be a peaceful haven for both dog owners and their neighbours.

Applications close Wednesday, 11 September 2024.

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- The role is deemed safety-sensitive and will require a pre-employment drug & alcohol test prior to offer. A current full clean driver's license is essential._