Team Lead Platform, Sector Digital Channels, Data
5 months ago
Join Health New Zealand - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
**Te whiwhinga mahi | The Opportunity**
Our Sector Digital Channels team are working to expand and improve the digital health landscape in Aotearoa. We are the digital transformation partners enabling modern technology solutions that improve the people and whānau experience through equitable access to varying models of care.
We are the change agent for national programmes and work with our customers and partners to enable equitable access through both digital self-service and assisted channels and to reduce pressure on the workforce through automation and integration. We are product focused and leverage modern platforms, technologies and ways of working to deliver quality, sustainable and cost-effective products and services.
We take pride in leading change that will provide equitable digital solutions for the health of Aotearoa.
**Mōu | About you**
As Team Lead Platform, you will have the opportunity to establish and lead the platform capability for Sector Digital Channels across the motu. You will collaborate with other CRM teams across the region. Together, we will lead the charge in creating a governance framework that spans our vast, multi-organisational Salesforce landscape. What is more, you will be a part of creating more efficient and innovative operating models, using your technical expertise, within the Platform team itself.
**Ngā pūkenga me ngā wheako | Skills and experience**
- Proficiency across the Salesforce platform and products e.g., Health Cloud, Omnistudio etc
- Minimum of 3 years' experience of platform management and being involved with hiring, managing, and growing people from a variety of backgrounds.
- Experience as a Salesforce Functional Consultant, either in a senior or lead position
- Exceptional planning and organisational experience.
- Experience in working with internal and external stakeholders.
- Proven experience in managing suppliers and vendors.
- Demonstrated ability to motivate and encourage teams in an environment of change, financial prudence, and an increasing level of digital maturity across the organisation
- Strong financial management of operational budgets
- Sound delivery experience across a range of delivery styles including experience with agile team facilitation, matrix model delivery and product teams.
- Knowledge of the Health Sector and Government is preferred but not essential.
- Salesforce certifications are preferred.
- Experience in working with internal and external stakeholders.
- Strong written and oral communications skills.
**Ka kawea e koe | You will bring**:
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**
Health New Zealand - Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.
**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion**
Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.
At Health New Zealand - Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.
**Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora**
**Me pēhea te tuku tono | How to apply
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