Manager Client Services

4 weeks ago


Christchurch, New Zealand University of Otago Full time

Manager Client Services (Christchurch)

2202392

**CLIENT SERVICES CHRISTCHURCH**
**SHARED SERVICES DIVISION**
- Career Development + tertiary study benefit.
- Open to flexible work arrangements - achieve a true work/life balance.
- Salary + 6.75% superannuation + five weeks' annual leave.

Our Christchurch campus is home to over 1,000 students. One third are medical students in their three clinical years of training and physiotherapy students in their final clinical year. Two thirds are postgraduate health sciences students undertaking a range of programmes to PhD level.

The University of Otago Christchurch has internationally recognised research strengths in a number of areas including heart disease, indigenous health, infectious diseases, genetics, cancer, biomedical engineering, nursing, mental health and public health.

**_The role/Te mahi_**

As a Manager Client Services for our Christchurch campus, you will provide high-quality strategic business and operational support to key stakeholders and develop a supportive and high-performance culture within the wider team.

You will be responsible for managing the provision of administration support and progressing key operational management activities. This role will also lead special projects and quality improvement work.

You will lead a team of 4 Lead Administrators, who support 30 administrators within the 4 portfolios, supporting 11 departments. We are a friendly, high-energy, and supportive team who are committed to developing a supportive and high-performing work culture.

**_Your skills and experience/Kā pūkeka me kā wheako_**

This is an exciting opportunity for highly organised self-starters, who enjoy problem solving and have demonstrable leadership experience.

This role will see you working in collaboration with Senior Leaders, so your strong communication and stakeholder engagement skills will be valuable in ensuring your success in this position.

You will provide leadership, support and coordination to all administrative functions of the campus via support to Lead Administrators and Client Services Administrators on a daily basis, working closely with the Senior Manager Client Services.

Operational aspects of the role will include the oversight of the “reception” functions, transactional finance and other student focussed activities. This role is vital to the smooth running of our campus.

**_About our team/Mō te tīma_**

The Manager Client Services roles are part of the Shared Services Division, a team of highly skilled professional staff responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to the University’s internal and external customers.

**_Further details/Pūroko_**

This is a full-time, permanent position.

Please note we are currently also advertising for the Senior Manager Client Services, the role this position will report to. Feel free to refer to this additional vacancy if you wish to know more.

For further information, or to discuss the role in confidence - please contact Ron Craft, Senior Manager Client Services via the contact details below.

**_Application/Tono_



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