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Business Support Administrator
2 months ago
**Business Support Administrator - (12 Months Fixed Term Contract)**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Join us as Business Support Administrator (fixed term 12 months contract) for the Motion Business Area where you will be providing a high level of customer service support for the business, as support for the service sales team and operations, through quality and accuracy in order management and timely response to enquiries. Reporting to Service Manager and this position will be based in Mt Wellington; New Zealand
**Your responsibilities**:
- Ensuring the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams
- Issuing order acknowledgements to customers for all orders and maintaining order entry logs and margin reports capturing, collating sales order job costs,order entry reports,finalizing sales order invoices and distribute to customers
- Issuing purchase orders for internal and third-party suppliers and monitoring, regulating the stores inventory levels for service spare parts
- Maintaining critical spares levels and reduce aging inventory,supporting stores stock takes and inventory management systems
- Processing service technician time sheet entries for payroll and sales order entries
- Embracing and complying with the ABB Way and all health and safety requirements.Initiating and supporting the Service Manager and HSEQ Advisor in implementing all HSE initiatives
**Your background**:
- Basic accounting background and/or related qualification
- Demonstrated administrative experience in a similar role with experience in a technical service environment preferred
- Knowledge of SAP and Computer literate Microsoft Word & Excel
- Strong written and oral communication skills
- Demonstrated ability to take a collaborative, solution-focused approach to problem solving
**Benefits**:
- Retirement plan
- Life insurance
- Disability insurance
- Accident insurance
**More about us**:
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