Customer Support Specialist

Responsibilities and expectations: professionally. - Maintain consistent communication with customers throughout their lifecycle, ensuring satisfaction. - Identify and drive upsell, cross-sell, and renewal opportunities with existing customers. - Actively promote CropX products and services to acquire new customers and expand the customer base. - Meet and...

**Wanted: A Customer Success Specialist who loves helping small business owners in the yoga & fitness industry!** Punchpass provides booking software primarily used by fitness, yoga, pilates, and dance studios. Founded in 2013, we support a wide variety of businesses in over 50 countries. Everyone on our small team works remotely - from Vermont, Maine, New...

The Role You must possess strong technical aptitude and excellent customer service skills. Must be able to communicate effectively to understand the problem, work with the end user and clearly explain its solution and should be customer-oriented and patient to deal with difficult customers. The Role and Responsibilities- Resolving and preventing incidents...

Paydock is a dynamic fintech scaleup, dedicated to delivering industry leading orchestration solutions to financial institutions, major household brand retailers and non-profit organizations worldwide. Our teams are located internationally, with a global presence spanning 11 countries. We embody a culture of collaboration, innovation and high-performance,...

**About Karbon** Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee. We have customers in 34 countries and have grown...

The Clinical Specialist & Business Development Manager is responsible for providing clinical and technical support to NZ customers and growing product portfolio business. The primary focus of the role is to retain and grow business with respect to the prosthetic product portfolio as related to existing and future opportunities with the NZALS and private...

locations Remote New Zealand time type - Full time - posted on - Posted Today - job requisition id - REQ-2977 -The Clinical Specialist & Business Development Manager is responsible for providing clinical and technical support to NZ customers and growing product portfolio business. The primary focus of the role is to retain and grow business with respect to...

**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

**Job Title**: Product Specialist, Industry Microbiology NZ **Reports to**: Commercial Leader, Microbiology **Position Location**:New Zealand *** **Key Responsibilities**: **Sales Execution** - Achieve monthly, quarterly and annual sales and margin targets - Provide an accurate sales forecast basis for the Industrial Microbiology business area - Design...

In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019. Serving both customers and our culinary partners is our top-priority and ingrained...

**Security Partner Technical Specialist** **Overview** We are seeking a passionate, experienced technical specialist to help our partners and customers solve complex security challenges and modernize their security architecture and posture. As a Security Technical Specialist, you will be working with cutting-edge security technologies such as Microsoft...

Permanent role - Based in Nelson - covering upper South Island region. Qualmark is New Zealand tourism's official quality assurance organisation and is 100% owned by Tourism New Zealand. When a business displays the Qualmark symbol you can be assured that it has met stringent quality and sustainable business standards. What will you be doing | Ngā...

Permanent role - Remote position - Based in either Hawkes Bay, Taupo or Rotorua - Focused on Accommodation sector Qualmark is New Zealand tourism's official quality assurance organisation and is 100% owned by Tourism New Zealand. When a business displays the Qualmark symbol you can be assured that it has met stringent quality and sustainable business...

Full time, Permanent role - Based in Christchurch, Southland or Otago Location - Focused on Experience Sector Qualmark is New Zealand tourism's official quality assurance organisation and is 100% owned by Tourism New Zealand. When a business displays the Qualmark symbol you can be assured that it has met stringent quality and sustainable business...

First Focus is Oceania's **best **mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across New Zealand, Australia, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions. We pride...

**About Remote**: **All of our positions are fully remote. You do not have to relocate to join us!** **What this job can offer you**: - Act as the next point of contact for customer queries unresolved by Tier 1, ensuring prompt responses and timely resolution to our customers. - Manage and resolve customer escalations promptly, joining calls to provide...

At Education Perfect, we believe that education has the power to change the world. Our mission is to maximise every student’s potential. As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career. We are looking for a Content Operations...

Sinch MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes - from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as...

Option to work 100% remotely from the comfort of home! - Fantastic leadership opportunity, with continuous development opportunities - Competitive salary + great employee benefits Fisher and Paykel are in growth mode! They are looking for a Global Sales Support Team Leader within their Customer Service Team, that are passionate about embedding new business...

**About Remote**: **All of our positions are fully remote. You do not have to relocate to join us!** **What this job can offer you**: - Advance your customer service prowess in a supportive setting, with clear growth opportunities. - Engage with a diverse, collaborative team committed to top-notch service. - Make a direct impact on customer satisfaction...