Customer Manager

4 days ago


Auckland City, New Zealand New Zealand Trade and Enterprise Full time

**_Ka rere a kupu mihi ki te mata o te whenua e tau ai ki tēnā, ki tēnā huri noa - e mihi atu ana. I tēnei wa tonu nei e tonoa ana ō pūkenga nui, ō wheako me ō mōhiotanga kia whakaeke mai ki te waka whakatutuki kaupapa e mea nei ko Te Taurapa Tūhono. Kua takoto te mānuka, ā, tautoko mai, ārahi mai i ngā pakihi hohoko o Aotearoa kia whāia nei ngā pae tawhiti hōu, hihira anō hoki._**

**_
To those near and far, greetings to you all. We look forward to you bringing your valuable skills, experience and knowledge to join our team aboard the forever moving waka, Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE). This is the call, to rise to the occasion, and help guide New Zealand export businesses to exciting new horizons._**

**This is a permanent opportunity based in our Auckland office.**

**Who are we | Ko Te Taurapa Tūhono tēnei**

Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) is made up of many cultures, backgrounds and experiences from around the world, and with that comes diversity of thought, different ways of doing things, and an appreciation for the unknown. To leverage our collective strength, we work as One Global Team. Our purpose is simple - to grow companies internationally, bigger, better and faster, for the good of New Zealand.

NZTE has a key role to play in the recovery of the New Zealand economy by supporting New Zealand export businesses. We are looking for a smart, commercially astute and adventurous person to join our Auckland Customer Manager team and develop strong relationships with a diverse portfolio of customers within the Food, Beverage and Consumer Goods sector.

**What you'll be doing | Te whakamahere**

You will work in close partnership with a portfolio of customers to deeply understand their business - their challenges and opportunities and their international growth strategy. Together you will build a work programme to help them achieve their goals. You'll be a problem solver who connects your customers to the right experts and tools to facilitate this support.

**What you'll need to be successful | Ō Pūkenga**

We'll need you to bring the following skills:

- **Proactive approach to relationship building** - a strong communicator with the ability to not only build rapport but develop trusted relationships
- **Exceptional interpersonal skills** - with the ability to work both independently and collaboratively with customers and across the broader NZTE team globally
- **Customer centric** - an ability to connect with customers with empathy, credibility and commercial aptitude
- **Commercially astute** - with a breadth of experience, knowledge and skills from previous roles you might have held in senior management, international sales, relationship management or in growing an early-stage export start up

**-Resilient** - adaptable, embracing of change in a fast-moving world

**Why you'll love working here | Nau mai ki Te Taurapa Tūhono**

We work with ambitious, knowledge-intensive businesses from every imaginable industry, and their success is our success. We value the personal growth that comes from the challenges we face, and we work in a dynamic, flexible environment. You will join a team of commercially astute individuals who learn from each other's depth of experience and have a strong commitment to lifting New Zealand's economic recovery.

**What's next | Te ara ki tua**

You can view a copy of the Customer Manager position description by clicking here - Customer Manager PD

**_
NZTE is committed to uplifting the mana of Māori as tāngata whenua and recognise Te Tiriti ō Waitangi/ the Treaty of Waitangi as New Zealand's founding document._


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