Service Consultant

3 weeks ago

Auckland City, New Zealand MYOB Full time

**We are MYOB**
MYOB is a business platform. Our purpose is to help more businesses in Australia and New Zealand start, survive and succeed. Our team is continually growing, inventing, and disrupting conventions. To make all this happen, we are dedicated in creating an exceptional flexible employee experience for all team members and offer a culture where you can be yourself. We don’t want you to simply ‘fit’ into our already established culture, we want you to come and add to it, and make it even better

*
Ngā Whanonga Pono ā MYOB - MYOB Values: *
Ngā Kiritaki - Te Mana Hautū / Customers - Drive Our World
Auahatanga - Tirohanga Manawa Reka / Innovate - Purposeful Curiosity
Whakangāwari - Kia ngāwari te Haere / Simplify - Make It Easy
Te Wana, te Ihi - Kia Ngākaunui ki tō Mahi / Passion - Love Your Work
Mahi Tahi - Ngā Whakatau Hihiko / Collaborate - Inspired Decisions
Aweawetia - He Hua tā te Otinga / Impact - Results Matter

*
Ngāāheinga ā tīma - The Opportunity*
You’ll be part of the Enterprise Solutions team responsible for making, selling, and supporting our locally developed Enterprise Business software. The goal is simply to do all we can to take growing companies to the next level. We’re leading our category and changing the way people do business.
This is an exciting opportunity to play a critical role in the digital transformation of business and payroll solutions in ANZ. As an Implementation Consultant, you will be responsible for driving customer success and adoption of our SaaS platform by building and implementing Payroll and Workforce Management solutions for customers migrating to our new Advanced platform. You are an experienced Implementer, with a passion for payroll and delivering value and efficiency for our customers.

*
Mōte tūnga - The Role*
- Aligned to support our direct customers, and our Sales and Solutions team, you will be providing Implementation and consulting services across our Payroll, and Workforce Management Solutions
- Provide efficient and effective Payroll implementations which minimize customer effort and ongoing support costs.
- Build strong customer relationships by displaying outstanding business & commercial competence, integrity, and credibility to achieve a balance of Channel Partner, customer, and company objectives
*
Mōte tūnga - What will you bring?*
- Sound understanding of Payroll Domain - best practice and compliance
- Experience in Payroll - either payroll management or implementation and consulting.
- Understanding of Implementation practices
- A high degree of digital literacy including Microsoft product competency
- Knowledge and familiarity with Time-and-attendance/Rostering/Payroll and Human Resources software beneficial
- Report Writing processes and practice ideal
- Effective organisation, prioritisation, and time management skills
- High level of attention to detail and accuracy
- Highly customer-focused
- Excellent listening, communication, and presentation skills
- Ability to liaise and work effectively with client personnel at all levels
- Ability to work independently, under pressure, and as part of a team
- Ability to commit to travel
- Energetic, motivated, and adaptable
Join our hardworking team and you will help drive innovation through technology, having fun along the way. The journey will be challenging and exciting, with plenty of opportunities to develop your skills and capabilities.
**He korero matua mōhio - What else you need to know**:

- Embedded great flexible working environment, Flexperience We want you to do your best work in a way that suits you and your life, and we’ll support you from flexibility to your WFH set up
- Collaborative culture that has customer at the centre of everything
- Supportive parental leave policy for both primary and secondary carers
- Southern Cross Healthcare - Wellbeing 1 policy
- AMP Workplace savings scheme - further 5% superannuation on top of Kiwisaver (3%)
- Access to wellness and mindfulness programs
- MYOB Volunteer Leave Program, giving you the opportunity to give back to your community
- Drive your own learning, attend conferences of your choice, do in-house training, and learn from the leaders around you, ensuring you progress and grow your career in a diverse and inclusive environment.
If you want to work and collaborate where the status quo is challenged, opinions are valued, and your ideas can make a difference, you need to work at MYOB We look forward to meeting you.

He kamupene whakaōrite whiwhinga mahi hoki mātou, ā, Tino tautoko I ōu painga katoa mātou - We are an equal opportunity employer and value diversity at our company.

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