Customer Services Assistant

4 days ago


Hamilton, New Zealand Waikato Institute of Technology Full time

Support staff and students, solve information problems, lead change
Bring your innovation and creative thinking to the successful Library team based at our Hamilton City and Rotokauri campuses.

**About the role**
Within our Library environment you’ll work with databases, e-books and the team, analyse problems and help our students succeed. You’ll support staff and students with your creative thinking and innovation.

Are you tech-savvy with excellent verbal and written communication skills? With your outstanding customer service experience and digital literacy, this could be the job for you. Add flexibility and a proven ability to work with customers to solve problems and you’ll excel in this role.

**Essential**
- 3-4 years’ work experience
- NCEA Level 3
- Digital literacy
- Ability to undertake some physical demands such as lifting and moving heavy boxes and pushing library trolleys
- **Desirable**:Experience working in a busy client-focused environment, information provision.
- This is a part-time position, working 19 Hours a week, including Saturdays._ (Applicants must be able to work Saturday afternoons 12pm-4pm February to November)_

**Working at Wintec**
One of New Zealand’s leading tertiary institutes, Wintec’s focus is on innovation and future-proofing. Our Library team works tirelessly to stay abreast of the fast-changing world of technology and industry practice. For an energetic self-starter looking for a fast-paced working environment,

Position description



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