Customer Service Consultant- Insurance

3 months ago


Hamilton, New Zealand The New Zealand Automobile Association Inc. Full time

**Customer Service Consultant
- Insurance**:

- **Reference**: 35248
- **Posted on**: 17 Sep 2024
- **Closes on**: 01 Oct 2024 09:19
- **Locations**: Hamilton
- **Job level**: Entry (0 - 2 years)
- **Work type**: Full-time
- **Additional info**: Insurance Consultant PD_19 07 24.pdf

**What You'll Be Doing | Mō te Tūrang**

Our Contact Centre team benefits from a balanced work schedule with weekends off. We operate Monday to Friday, from 8 am to 6 pm. Once fully trained, you'll have the option to work in a hybrid environment, including a few days from home.

**About You | Mōu**

You are a customer service representative with a big heart for helping. You will certainly thrive when you are in a busy and fast paced environment and are comfortable navigating multiple IT systems. However, at the core, is your motivation to help every day New Zealanders to navigate life's journeys and get them sorted with the right product at the right time.
- Excellent written and verbal communication
- Capability to work within a wider team
- Proven background working across multiple IT systems
- Empathetic, with a positive outlook

No prior experience in insurance, financial services, or contact centres? No problem We offer hands-on training and support to get you up to speed quickly.

***Working with the AA | Me mahi tahi tatou ki AA**

For over 120 years we've been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure

**What We Offer | Ngā āhuatanga kei a mātou**
- Free AA Membership for you and your whānau
- NZAA Super Scheme with 2% employer contributions on top of 3% KiwiSaver
- A day off for your birthday
- Newly renovated light and bright office space in Hamilton
- Hybrid working arrangement once fully trained
- Discounted insurance

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

***#LI-ND1**

APPLY


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