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Senior Customer Lifecycle/ Engagement Lead

1 month ago


Auckland City, New Zealand Salt Recruitment Full time

This is an exciting senior role for a Customer Engagement Senior Client Lead who will drive the promotions for the client - a very well known and large FMCG retailer. In essence this a Customer Lifecycle Marketing role, building campaign strategies and activating campaigns. Key for ths role is a proven track record of the following:

- 5 years experience in Customer Lifecycle within FMCG or a similar loyalty programme
- Deep into data insights and how to turn that data into activation
- Ability to work with all stakeholders - and all aspects of the business
- Working with merchandising and finance teams
- Create strategy at a senior level and transform capability
- Able to work campaigns end to end
- Understanding and delivering loyalty propositions
- Best CRM practice across all platforms and loyalty solutions to grow the best customers
- Campaign strategy and executing activations
- Ability to ‘hold a room’ to deliver ideas and strategy to the senior stakeholders

That’s quite a list But if you are in NZ and looking for a new challenge - this could be it. The team are winning awards all over the place so a great opportunity to be part of that success With this role comes:

- great remuneration package with 12.5% annual bonus based on performance
- amazing designer premises with all the amenities you could ask for
- free parking (located close to Auckland Airport
- flexibility around hours
- a chance to really work with the best and be part of a true NZ leader

Salt is acting as an Employment Agency in relation to this vacancy.

**Job Information**:

- Job Reference: JO-2307-335698
- Salary: NZ$130000.00 - NZ$145000.00 per annum + 12.5% annual bonus
- Salary per: annum
- Job Duration:

- Job Start Date: 7/08/2023
- Job Industries: Marketing
- Job Locations: Auckland
- Job Types: Permanent
- Job Skills: Customer Engagement, Customer Lifecycle, Customer Loyalty Programmes, CX, Insights, marketing


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