IT Support Administrator
5 days ago
**The Company**
My client is a successful NZ privately owned business with a significant operation all over NZ. The business has a branch network and multiple manufacturing sites across the country. Based in East Tamaki, this company has a tight knit feel, where people develop their careers within. The culture is a down to earth kiwi business.
**The Role**
Reporting to the Infrastructure Manager, your key responsibilities include:
- Provide technical assistance and support for requests. (Level 1 to 3)
- Monitor IT systems and infrastructure performance, ensure proactive resolution of problems and that security is not compromised
- Respond to monitoring alerts, resolving or escalating as appropriate
- Ticket and queue management.
- Automate tasks and monitor their effectiveness.
- Install and maintain software including operating systems using Microsoft InTune.
- Respond to and investigate identified security issues.
- Create and maintain documentation and procedures to support the company's activities
- Maintain compliance with control frameworks, standards, and policies.
- Engage and liaise with 3rd parties for escalated support issues and incidents.
- Identify potential opportunities for enhancements and improvements.
**What's on offer?**
- A fast-paced, dynamic work environment.
- The support of a talented team made up of some of the brightest minds in the business.
- A clear career path with the opportunity to develop into a System Engineer role.
Please send your resume in **Microsoft Word** format or for further information, contact **Ben Greenhaf or Stanley Onacha** in our Auckland office on 09-915-6700.
**Job Reference No**: 06900-0012406803
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