Senior Cx Consultant
7 hours ago
Our client is recognised as one of New Zealand’s most successful professional services organisation, working with many of our country’s largest companies to bring them closer to their customers, delivering end-to-end customer experience transformation programmes.
They are looking for a strategic thinker who is passionate about discovering requirements and delivering great Customer Experiences to join their team.
Recognising the importance of digital solutions being designed for the people who will use them, this Senior CX Strategist role is key role to delivering successful outcomes for their customers.
You will have 8+ years experience as a Senior Strategist working predominantly on digital and experience projects, ideally in a consultancy or agency space and delivering digital campaigns and technologies, and working on large or enterprise digital transformations.
You will have extensive experience with a range of existing and emerging research, strategy, experience design tools and techniques, including user research, with experience facilitating workshops and alignment activities to elicit information from diverse stakeholders and experience in taking the lead on complex digital strategy project, defining the approach and guiding the team to do this successfully.
If this sounds like a great next step in your career - we would love to hear from you.
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Oracle Cx Consultant
2 weeks ago
Auckland City, New Zealand Ideqa Full time**About Ideqa** Ideqa is a well established Australasian Oracle Cloud Partner specialised in the delivery, integration and support of Oracle Customer Experience (CX) SaaS, PaaS and IaaS solutions. We help organisations transform their business with smart cloud solutions. We have implemented solutions for Australasian businesses in a wide range of...
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Oracle Cx Functional Consultant
1 week ago
Auckland City, New Zealand Ideqa Full time**About Ideqa** Ideqa is a well established Australasian Oracle Cloud Partner specialised in the delivery, integration and support of Oracle Customer Experience (CX) SaaS, PaaS and IaaS solutions. We help organisations transform their business with smart cloud solutions. We have implemented solutions for Australasian businesses in a wide range of...
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Senior Cx Designer
3 days ago
Auckland City, New Zealand Vodafone Full time**Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata.** - “If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”_ **Ko mātou tēnei - our organisation**: Vodafone is working hard to build a more connected, inclusive, and sustainable...
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Senior Cx Designer
7 months ago
Auckland CBD, New Zealand Consult Recruitment Full timeAre you a passionate Customer Experience (CX) Designer who thrives on creating exceptional customer experiences? Do you believe in the power of human-centred design and the importance of diversity and inclusion in every aspect of your work? If so, we have an exciting opportunity for you to join our client as a Customer Experience (CX) Designer. **Role...
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Senior Cx Analyst
7 months ago
Auckland City, New Zealand ANZ Banking Group Full time**Req ID**: 66702 **Department**: Data & Marketing - Customer Experience CoE **Division**: New Zealand **Location**: Auckland / Wellington Mō te tūranga - About the role Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial...
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Lead Engineer
7 months ago
Auckland City, New Zealand Ideqa Full time**About Ideqa** Ideqa is a well established Australasian Oracle Cloud Partner specialised in the delivery, integration and support of Oracle Customer Experience (CX) SaaS, PaaS and IaaS solutions. We help organisations transform their business with smart cloud solutions. We have implemented solutions for Australasian businesses in a wide range of...
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Project Executive Cx/chp
7 months ago
Auckland City, New Zealand Ipsos Full timeDo you have experience working within customer experience or project management, and are you passionate about helping businesses improve their customer experience? If you answered “Yes!”, then read on, we want to hear from you! We are a leader in Customer Experience CX and Channel Performance (CHP Mystery Shopping and Retail Audits) globally and combine...
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Project Executive Cx
7 months ago
Auckland City, New Zealand Ipsos Full timeDo you have experience working within customer experience or project management, and are you passionate about helping businesses improve their customer experience? If you answered “Yes!”, then read on, we want to hear from you! Our specialised team within Ipsos provides end to end customer and employee experience (XM) consulting services, from program...
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Client Experience Senior Advisor
2 weeks ago
Auckland City, New Zealand Beca Full time**Client Experience Senior Advisor** We are looking for a someone who is passionate about nurturing and developing a genuine client centric culture across our growing business. This is your opportunity to work alongside an incredible team to help the business realise its full potential in the New Zealand market. Ultimately, you’ll be able to look back on...
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Customer Experience Practice Lead
7 hours ago
Wellington City, New Zealand New Zealand Qualifications Authority Full timeYou will have the ability to gain deep empathy with your customers. You are familiar with Design Thinking and Human Centred Design. You are a natural storyteller, a workshop facilitator, a co-designer and a great mentor for CX and UX professionals. You may also have other skills such as ethnographic research or developing customer journey maps, personas,...
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Digital Support Team Leader
7 months ago
Wellington City, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
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Senior Customer Success Manager
7 days ago
Auckland City, New Zealand Genesys Full timeBuild something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Senior Customer Success Manager - The goal of this Customer Success Manager (CSM) role is to establish a lifelong...
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Customer Experience Strategist
3 weeks ago
Auckland, Auckland, New Zealand Publicisgroupe Full timePublicis Groupe is seeking a seasoned Strategy Principal to join our Auckland team. This role presents an exceptional opportunity for a talented individual to shape customer marketing strategies that resonate with audiences and drive business growth.About the RoleThe successful candidate will be instrumental in developing compelling customer strategies and...
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Cadillac Sales
3 months ago
Auckland City, New Zealand General Motors Full time**Job Description**: Our newly established Cadillac Experience Centre based in the heart of Auckland has a unique opportunity for an experienced automotive sales consultant to join our team. As a Cadillac Sales & CX Ambassador, you become an important part of the wider team at General Motors, playing a pivotal role in representing and expanding Cadillac's...
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Cadillac Sales
5 days ago
Auckland City, New Zealand General Motors Full timeOur newly established Cadillac Experience Centre based in the heart of Auckland has a unique opportunity for an experienced automotive sales consultant to join our team. As a Cadillac Sales & CX Ambassador, you become an important part of the wider team at General Motors, playing a pivotal role in representing and expanding Cadillac's presence both in...
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Strategy Principal – Digitas New Zealand
1 month ago
Auckland, New Zealand Publicis Groupe Holdings B.V Full timeStrategy Principal – Digitas New ZealandAre you passionate about creating compelling customer relationship marketing, loyalty and experience strategies? Digitas NZ is seeking a talented Strategy Principal to join our Auckland team. If you have a strong background in customer communications and marketing strategy across direct and digital channels, we'd...
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Senior Consultant
5 days ago
Auckland, New Zealand Devereux Recruitment And Consulting Full timeSenior Consultant / Manager - Strategy ConsultingFull timeOur client, Corporate Value Associates (CVA), is a leading strategy and management consulting boutique, part of a global practice spanning 20 countries around the world.For more than three decades, their mission has been to help CEOs, Boards, and Senior Managers to increase the value they create for...
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Strategy Principal – Digitas New Zealand
4 weeks ago
Auckland, New Zealand Publicis Groupe Holdings B.V Full timeStrategy Principal – Digitas New Zealand Are you passionate about creating compelling customer relationship marketing, loyalty and experience strategies? Digitas NZ is seeking a talented Strategy Principal to join our Auckland team. If you have a strong background in customer communications and marketing strategy across direct and digital channels, we’d...
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Senior Technical Consultant
7 months ago
Auckland City, New Zealand HAYS Full timeAn amazing opportunity to join a successful and growing kiwi owned organisation **Your new company** Are you a seasoned technology professional with a passion for solving complex challenges and driving successful outcomes? We are seeking a highly skilled and experienced Senior Technical Consultant to join our dynamic team. As a leading consultancy, we are...
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Cadillac Sales
3 months ago
Auckland, New Zealand General Motors Of Canada Full timeJob DescriptionOur newly established Cadillac Experience Centre based in the heart of Auckland has a unique opportunity for an experienced automotive sales consultant to join our team. As a Cadillac Sales & CX Ambassador, you become an important part of the wider team at General Motors, playing a pivotal role in representing and expanding Cadillac's presence...