Assessment / QA Technician

4 months ago

Auckland City, New Zealand Olympus Australia Full time

We are seeking a detail-oriented and dedicated Assessment & QA Technician to join our team in our National Service Centre in Albany, Auckland NZ.

Reporting to the Service Supervisor NZ, you will be responsible for accurately assessing customer equipment sent for repair and conducting final inspections to ensure all repaired equipment meets Olympus standards. You will collaborate with the Technical Specialist and Service Supervisor to address any quality issues and contribute to maintaining our high standards of service.

Key responsibilities:

- Accurately assess customer repairs to ensure quality aligns with Olympus policies and procedures
- Perform final inspections of repairs completed by repair technicians, ensuring alignment with Olympus quality standards and procedures.
- Consult with Technical Specialists and Service Supervisors to provide feedback on any issues identified during assessment or inspection processes and propose solutions for resolution.
- Notify management of any situations that deviate from maintaining a quality system and suggest corrective actions.
- Read and acknowledge all Service Bulletins relevant to your role.
- Maintain tools, test equipment, and your work area according to 5S standards and requirements.
- Uphold and embrace the Olympus core culture values in your daily work.

As an Assessment & QA Technician, you have the authority to make decisions and take necessary actions to ensure customer satisfaction in accordance with your role and company policies.

**About Olympus**:
Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that makes a positive contribution to society.

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and mínimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

**Why work at Olympus?**

At Olympus, we are dedicated to fostering a high performing culture, a collaborative environment, and enabling everyone to shine. Our common values of **Patient Focus, Integrity, Innovation, Impact**, and **Empathy** form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

- A competitive salary package;
- Learning on demand;
- Flexible work arrangements (work from home, flexible hours, purchase additional leave);
- Health and Wellbeing initiatives (Corporate Games, Run 4 Kids, Free Bowel Cancer Screening tests, RUOK Day, and EAP);
- Home office allowance available for eligible roles upon commencement;
- Reward and Recognition Program ‘Shining Stars’;
- Dress for your day;
- Social events (Strategy forums, Annual Awards, and Christmas parties).

**What we are looking for**:
You have high attention to detail and a strong commitment to quality. In addition, you possess:

- Mechanical aptitude and a thorough understanding of repair and assessment processes.
- Strong planning and organizational skills to manage tasks efficiently and effectively.
- A collaborative team mindset and excellent communication skills to interact well with both internal and external customers.
- The ability to work independently with mínimal supervision while adhering to schedules.
- Strong verbal and interpersonal skills to ensure clear and effective communication.
- Proficiency in computer literacy and the capability to navigate various software tools.

To set you up for success your initial training will be completed in Melbourne, Australia. This will require flexibility with traveling for periods of up to 1 month at a time.

**In the meantime, follow us on**:

- LinkedIn - Olympus Australia and New Zealand

**_No Agency assistance required at this time. _**

**_Olympus Australia is an Equal Opportunity Employer_

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