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Data and Market Services Administrator
5 months ago
Data and Market Services Administrator
Full-time
Engagement type: Fixed Term - Employee
Department: Australia Operations
**About the role**
- This is a 12 month fixed term opportunity._
Bluecurrent (formerly Vector Metering) is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.
As a Data and Market Services Administrator, you will provide proactive customer service and accurate data in line with agreed service levels, to customers by effectively managing the Data and Market Services operations.
Key responsibilities:
- Ensure compliance with the Australian Electricity Market.
- Ensure metering data accurately represents electricity used by a consumer and that it is delivered to the market within required timeframes.
- Respond to customer requests regarding data and market deliveries.
- Work as part of a team, collaborating and assisting others to achieve overall team goals.
- Support BAU processes with an eye for detail and completion of work to a high quality.
- Raise any issues identified and liaise with providers, and internal teams where needed.
**Who we are looking for**
To be successful in this role, you will have strong organisational, analytical and problem-solving skills. You will be a strong communicator with exceptional interpersonal skills that will be demonstrated through your ability to achieve outcomes.
In addition, you will have:
- planning ability, particularly with regards time management and completing tasks on time
- the ability to take challenges head-on and come through successfully
- adaptability to evolving processes and systems
- experience in customer services provision
- a passion for learning, and drive to understand regulatory requirements
**About Us**
Bluecurrent was formed in 2023 after a joint venture between Vector and QIC was established. With more than 15 years’ experience behind us we are a new company, with strong foundations and ambitious goals.
It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.
Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences.
We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.
Our values reflect how we do things together and for our customers.
They are:
- Collaborate - we are a tight knit group that works best when we work together.
- Innovate - we are stepping up to solve challenges in new ways.
- Deliver - what we say we do. It’s what we’ve always done and always will do.
**Additional information**
As we continue to grow there are many future career pathways for our people.
We offer:
- Opportunities for career progression
- A fun and collaborative environment
- Hybrid working
- Potential for flexible work hours
- Health and wellbeing support