Outbound Customer Care Consultants

3 weeks ago


Auckland City, New Zealand Vector NZ Full time

Outbound Customer Care Consultants
- Full-time
- Department: Contact Centre
- Engagement type: Permanent - Employee

At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps and Air Conditioning. Since 2017 we have been part of Vector Limited, so you know you have the backing of one of New Zealand's largest companies.

**About the**:
Our Customer Care Consultants - Outbound are responsible for maximising sales of HRV whole home solutions.

Roles includes:

- Telephoning prospective customers
- Finding new leads,
- Setting up quality appointments
- Providing support to our customers.

**_ You don’t need to have experience as full training will be given_**.**

**Who we are looking for**:
We are looking for drive, determination, and resilience, you’ll have exceptional customers service skills, and you are an excellent communicator which enables you to engage in conversation with our diverse range of customers. You LOVE working in a team environment and talking to people.

So, if you are eager and willing to jump on the phones, give it a go and get results, then this is the role for you.

**What's on offer**:

- Full time work (Monday to Friday), hours are Monday to Thursday from 10am-6.30pm, and Friday 9am-5.30pm.
- Base salary
- Bonus structure
- Free parking

We also offer a great range of **benefits** including:

- Paid Birthday Leave - take the day off on us
- Employee Assistance Programme
- Employee Recognition Programme (referral scheme and annual awards)
- HRV Employee Discount off CAIL products
- Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit, The Coffee Club and many more)
- Become a ParaPartner and purchase direct from Panasonic at Friends and Family pricing.

HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We also offer the opportunity to grow your skills and make a real difference in a supportive, high-performing team that celebrates success.



  • Auckland City, New Zealand Momentum Consulting Group Full time

    Temporary role | 6 Weeks with the potential to extend - ASAP Start | Newmarket based with Hybrid options - $28ph + 8% Holiday Pay Our client is looking for experienced Customer Service Representatives to assist with booking follow-up appointments. - Temporary role | 6 Weeks with the potential to extend - ASAP Start | Newmarket based with Hybrid options -...

  • Health Consultant

    3 weeks ago


    Auckland City, New Zealand Life Care Consultants Full time

    No experience necessary | Full training provided | New health graduates welcome! - Travel across the Auckland region - company vehicle provided | Immediate start - Highly suited to mid-career professionals looking for a change - ** No experience necessary - comprehensive training provided**: - ** Highly autonomous role**: - ** High job...


  • Auckland City, New Zealand NZME Full time

    Are you a real people person looking for a part time role that you can really sink your teeth into and get results? And have great earning potential? And best of all in an outbound telesales role with WARM leads. **THE ROLE**: Located at our offices in Ellerslie, with shifts running every Monday-Friday from 5pm-8pm (4pm - 8pm also an option), this permanent...


  • Auckland City, New Zealand Coca-Cola Europacific Partners Full time

    CCEP NZ has an exciting opportunity for an organised and efficient sales representative to join our inclusive team in our Auckland based National Contact Centre. This full-time Outbound Sales Consultant role comes with a competitive salary, many excellent benefits and the chance to progress your career at a thriving company. As an Outbound Sales Consultant,...


  • Auckland City, New Zealand Momentum Consulting Group Full time

    **The Company** Our client is a leading provider of specialized advisory services in workplace relations and employment law. With a primary focus on delivering tailored solutions to businesses, their expertise lies in ensuring compliance with relevant employment laws and regulations. By simplifying intricate employment processes, this entity provides expert...


  • Auckland City, New Zealand HAYS Full time

    Multiple outbound customer service & sales reps needed now! **Your new company** Your new company is a household name in the telecommunications industry. They value their people, their customers and their culture. You will be a part of a fun team with a supportive leader, with regular pizza lunches, outstanding performer shout outs and more - you will love...

  • Health Consultant

    3 weeks ago


    Wellington City, New Zealand Life Care Consultants Full time

    No experience necessary | Full training provided | New health graduates welcome! - Travel across Lower North Island (Based in Wellington) - company vehicle provided | Immediate start - Highly suited to mid-career professionals looking for a change - ** No experience necessary - comprehensive training provided**: - ** Highly autonomous role**: - ** High Job...

  • Health Consultant

    5 days ago


    Auckland, New Zealand Life Care Consultants Full time

    Comprehensive training provided Highly autonomous role High job satisfaction About the role: We have an exciting new opportunity for an outstanding health professional to join us in the role of Health Consultant. In this supported autonomous role, you will deliver first aid training courses and health screening services across the Auckland region. You will...


  • Auckland City, New Zealand Recruitment Studio Full time

    **Overview**: Are you looking for a Sales and Customer Service Consultant role in Auckland? - Sales & customer service working within amazing global business - Convenient Mt Wellington location, close to home, flexible working - Circa 55k + commission component + healthcare! **Company** Working with a great group of people our global client based in Mt...


  • Auckland City, New Zealand Allianz Partners Full time

    **TWO OPPORTUNITIES TO BE HIRED**: 1. Customer Care Consultant 2. Customer Care Admin Consultant **Role Purpose**: As part of this team, you will also: - Assist in matters related to medical assessments and claims - Complete medical assessments using appropriate systems - Other tasks directed by team leaders and managers **Your key responsibilities...


  • Auckland City, New Zealand Coca-Cola Europacific Partners Full time

    **Outbound Sales Representative - Virtual Relief** **The Pitch** **The Role** The key objective of this role is to provide relief cover for leave (planned and unplanned) for Field Sales and Outbound Sales Consultants **(THIS IS A PHONE BASED ROLE)**, and to support the achievement of sales volumes and profit targets by identifying and capitalizing on...

  • Outbound Supervisor

    4 weeks ago


    Auckland Airport, New Zealand Fliway Group Full time

    **We are looking for an Outbound Supervisor to join our awesome Auckland Logistics team** You'll be supervising the day to day outbound logistics operation in relation to ‘hands on' operation and people supervision within the outbound team of the warehouse, to ensure accuracy and quality in pick, dispatch and inventory and control damage(s). **You'll need...

  • Outbound Supervisor

    2 weeks ago


    Auckland Airport, New Zealand Fliway Group Full time

    We are looking for an Outbound Supervisor to join our awesome Auckland Logistics teamYou'll be supervising the day to day outbound logistics operation in relation to 'hands on' operation and people supervision within the outbound team of the warehouse, to ensure accuracy and quality in pick, dispatch and inventory and control damage(s).You'll need to be:-...

  • Outbound Supervisor

    2 weeks ago


    Auckland Airport, New Zealand Fliway Group Full time

    We are looking for an Outbound Supervisor to join our awesome Auckland Logistics teamYou'll be supervising the day-to-day outbound logistics operation in relation to 'hands-on' operation and people supervision within the outbound team of the warehouse, to ensure accuracy and quality in pick, dispatch and inventory and control damage(s).You'll need to be:-...


  • Auckland City, New Zealand Coca-Cola Europacific Partners Full time

    **The Pitch.** The Coca-Cola Europacific Partners (CCEP) NZ Contact Centre has the best Outbound B2B Sales team in the industry, and we have a bunch of industry awards to prove it! We've got passionate teams focused on providing a world-class customer experience and a team culture that will make you fizz. To top it off we have the best-known brand in the...


  • Auckland City, New Zealand Accor Plus Full time

    **_USE THIS DOT POINTS FOR SEEK - DELETE PRIOR TO PUBLISHING YOUR ADVERT_** - Join Accor, one of the world’s largest travel & hospitality companies _**_[delete and/or update as appropriate]_** - _Flexibility & Balance | Shifts available [insert shifts]_ - _No experience required | Full paid training provided_ - _[Suburb] / [On street parking available] /...


  • Auckland City, New Zealand Suncorp Group Full time

    **Customer Care Consultant** Are you ready to Chase the Sun? A career with Suncorp Group gives you the chance to do that every day - and there are opportunities available now. For us, success is all about our customers and the positive impact we can make in their lives and communities. Our Sales & Service team is an essential part of how we help New...


  • Auckland City, New Zealand Allianz Partners Full time

    **Role Purpose**: **Key responsibilities include**:- Assist customers with quoting, issuing and manging their insurance policies- Assist in matters related to medical assessments and claims- Identify and assess customers needs to achieve satisfaction- Able to build up a good rapport and trust with customers/partners- Provide accurate, valid and complete...


  • Auckland City, New Zealand HAYS Full time

    Customer Service Consultant, Immediate Start! **Your new company** A global Travel Insurance brand with a gorgeous office is the seaside suburb of Takapuna! This company values development, culture, performance and people. **Your new role** You will be in an inbound phone-based role assisting valued customers and clients in the quoting, sale and...


  • Auckland City, New Zealand Allianz Partners Full time

    Global Insurance company based in Takapuna - Flexible hybrid work practices, learning on-demand, inclusive leadership - Full time permanent, Monday to Friday 8:30am - 5:00pm **Bring your strong customer communication skills into this inbound contact centre to assist to support and guide our customers with their policies.** At Allianz Partners, we care for...