Senior Corporate Account Manager

6 months ago

Auckland City, New Zealand OFX Full time

**Job Description** Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

**Purpose of your role**

Working as an integral part of the New Zealand corporate team the Senior Corporate Account Manger is responsible for winning, servicing, and growing a designated portfolio of mid-tier and larger corporate clients. In providing a best of breed client experience this role encompasses responsibility for new and existing revenue targets whilst ensuring a minimum level of customer churn across the portfolio.

An outstanding Senior Corporate Account Manager will possess deep business development skills as well as specialist FX dealing experience with the primary aim being to maximise value and catch full wallet whilst always advocating for the client’s best interest.

In managing the foreign exchange requirements of a large portfolio, a Senior Corporate Account Manager will be well rehearsed in articulating the Company’s value proposition with a view that growth and peripheral client opportunities will be identified and won over time.

**What you do**
- Actively seek to win, establish and nurture a large portfolio of corporate clients
- Intelligently research, identify and track new leads and corporate opportunities
- Present and explain the Company’s value proposition, products and services to new and existing clients
- Pro-actively service new and existing clients across all available outbound channels, providing best in class expertise and specialist market and product knowledge
- Provide responsive and efficient management of all inbound enquires
- Actively promote the Company brand throughout the region
- Effectively and efficiently track performance and exceed activity and outcome standards using existing CRM tools
- Strictly adhere to the full suite of the Company credit, risk management and group policies
- Actively engage and work closely with the ANZ sales, partnership, marketing and corporate dealing teams in pursuit of regional commercial objectives

**Qualifications** What you bring**
- Diploma or degree in business or related field desired.
- 3-5 years of relationship management experience within Financial Services. FX experience highly desired.
- A deep understanding of financial markets and applicable products
- Ability to interact and communicate with all client types
- Advanced problem-solving skills
- Ability to work autonomously
- Strong attention to detail

**Additional Information** What it's like working at OFX**

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Always keep learning. We offer LinkedIn learning programs, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning
- Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually
- We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
- Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office. Whether it’s participating in our weekly yoga class (now also on Zoom), office happy hours, end of year celebrations. Our team wants you to feel welcome

At OFX, we are committed to fostering a diverse and inclusive workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that being an inclusive workplace is fundamental to our continued success.

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