Administration Broker Assistant

8 months ago


Mount Victoria, New Zealand Aon Full time

**Administration Broker Assistant**
- Kick start your Insurance Broking career with a global firm
- Support our Brokers with insurance policy renewals and client administration tasks
- Office based role

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

This is an office-based role at our Wellington branch.

**About The Role**

We are looking for an enthusiastic person to assist the account management team (account executives, brokers) on assigned accounts, managing the day to day client support service processes.

This is a great opportunity for someone looking to establish their Insurance Broking career or to grow their career.

**Some Of Your Responsibilities Will Include**
- Support Brokers with insurance policy renewals
- Liaise with insurers
- Liaise with our service hub
- Resolve client queries (account queries, insurance cover queries, policy amendments)
- Work directly alongside an experienced Commercial Account Manager
- Set up new insurance policies, arrange finance agreements and collect premiums
- Partner with the claims team to manage the claim process
- Preparation of insurance documentation

**What Makes Working at Aon Aotearoa New Zealand Different**
- As an Administration Broker Assistant you will have the opportunity to collaborate with other professionals both within Aon and externally
- Your valued contributions will play a key part in the delivery of our Risk and Broking services into your local area
- You will have access to a range of benefits that we hope will make an impact on your life when and where it matters most, including access to a range of subsidised insurance coverage - Life, Income and Trauma, Partially Subsidised Southern Cross Health Insurance, access to extensive Wellbeing programmes, and a reward leave programme

**Skills and Experience That Will Lead To Success**
- Ideally you will come from an administration or insurance background with strong customer service experience in a solution driven environment
- Excellent communication and interpersonal skills
- Comfortable building and maintaining relationships with clients and stakeholders
- Passionate about starting or growing your career in the insurance industry
- Strong time management skills and the ability to prioritise your work
- Comfortable using Microsoft Office Products but also the ability to pick up new systems

**How We Support Our Colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.
- Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
- We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
- Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.



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