IT Field Engineer

9 hours ago


Auckland City, New Zealand Momentum Consulting Group Full time

Android and iOS support
- Auckland CBD
- Immediate start

This is a fantastic opportunity for an IT Field Engineer to join an Auckland CBD based organisation on a 3-month contract.

We are looking for a results-driven individual that is able to use their analytical capabilities and creativity to problem solve. You will be supporting key stakeholders within the business and provide training and support where required so excellent communication skills are vital.

This role will report to the IT Manager and involves troubleshooting system and network problems and diagnosing and solving hardware/software faults.

**Key responsibilities**:

- Supporting internal stakeholders either face to face or over the phone
- Mobile device support and management
- Prioritise and manage several open cases at one time
- Analysing and resolving faults, undertaking routine preventative measures and implementing, maintaining and monitoring data centre facilities, servers, networks, network security
- Working closely with other departments/ organisations and collaborating with other IT staff

**Experience and skills required**:

- 5+ years’ experience with Microsoft Windows and Microsoft Office
- 5+ years’ experience with TCP/IP networking
- Experience with ITIL concepts (ITIL foundation preferred)
- Experience with Apple ipad support (iOS, and IpadOS) and Android OS



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