Consumer Relations Advisor
4 days ago
Te Whatu Ora Health New Zealand (Nelson Marlborough) formerly NMDHB
- Make a difference to the quality and safety of health care
- District wide role based in Nelson
- Permanent full-time position (80 hrs/fortnight)
**Ngā mōhiohio e pā ana ki tēnei mahi (About this position)**
In this district-wide role you will work with the Clinical Governance Support Team, regulatory agency representatives and clinical multi-disciplinary teams to enhance the development of a consumer-centred culture of continuous safety and quality improvement across the Te Whatu Ora Health system.
You will have the specific focus of co-ordination and management of patient events which involve Coronial Services and the Health and Disability Commission. You will provide Adverse Event Review support and build and sustain constructive relationships with internal clinical service leaders and external investigative and regulatory agencies.
This will ensure that systems and processes support the development and maintenance of an effective and robust Clinical Governance environment. This role also supports the organisations - Choosing Wisely - program.
The working hours for this role will be Monday to Friday 8.00am to 4.30pm. The salary range is between $90,982 and $95,771 per annum pro rata.
**Ko wai he kaitono tōtika? (Who is an appropriate applicant?)**
To succeed in this role you will be engaged, motivated and dedicated to quality improvement and safety. You will have significant previous relevant experience in working with regulatory agencies and consumers, and within a large and complex organisation. You will be someone who builds and maintains effective working relationships, influences and motivates others and works collaboratively.
You will ideally also have a sound working knowledge of the functions of the Health and Disability Commission, Health Quality and Safety Commission, and Coroner - s Office.- Te Whatu Ora staff must have completed their primary course of two NZ approved COVID-19 vaccinations._
**Ā mātou rōpū (About our team)**
Te Whatu Ora (Nelson Marlborough) is the main health provider for Te Tau Ihu, the top of the south. With nearly 3000 employees, we are Nelson and Marlborough - s largest employer, which means the opportunities here are endless. Our main locations are Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs, but we are spread across the region and service all parts of the community. Our work can be challenging, but we are up for it. We have a great team and we work hard to make a difference. We value integrity, innovation, respect and teamwork.
**Ētahi atu mōhiohio (More Information)**
**Ngā huanga o tēnei mahi (The benefits of this position)**
In this role, you will bring your relationship-building and strong communication skills to connect with key stakeholders in a constructive and timely manner. You - ll be part of the engaged and highly functioning Clinical Governance Support team that works alongside clinical teams to make a real difference to people - s lives. If you - re passionate about connecting with people and improving care, then this is the job for you.
We can offer you an environment that is supportive, energetic and forward thinking, and we are committed to developing our staff through continuing educational opportunities.**Me pēhea ahau e tono ai? (How do I apply?)**
Ref: N23-314
Te Whatu Ora strongly endorses Te Tiriti o Waitangi.
- He waka eke noa. We are all in this together._
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