Store Manager

3 weeks ago

Hamilton, New Zealand BETTERMAN BUSINESS MANAGEMENT LIMITED Full time

Job Title: Store Manager
Asian supermarket is specialized in Chinese and Southeast Asian groceries.
We are committed to providing high-quality service and continuously enhancing the shopping experience for our customers.
We need a Store Manager to manage our team.
If you are passionate about the retail industry and have a spirit of teamwork, we welcome you to apply for this position and grow with us.
Key tasks and responsibilities:
Manage and oversee all daily store operations, ensuring smooth and efficient functioning.
Lead a team of store staff, including recruiting, interviewing, hiring, scheduling, training, supervising, and performance management.
Organize inductions and ongoing training programs for new and existing staff to maintain high operational standards.
Develop, implement, and enforce store policies, procedures, and operational standards.
Take customers’ orders, sell products to customers, advise customers on product use, and assist them with product selection.
Provide excellent customer service and resolve customer complaints, including authorizing compensation and managing returned goods.
Manage product range, pricing, promotions, advertising, and marketing strategies to maximize sales and profitability.
Monitor and maintain stock inventory, track supplies, and place orders as required.
Maintain accurate financial and accounting records, including POS transactions, daily cash handling, and bank deposits.
Prepare and manage the store budget, analyze monthly costs and revenues, and provide business forecasts.
Keep abreast of market trends to identify opportunities for store improvements.
Ensure compliance with health, safety, security, and sanitation standards.
Pay rate: Minimum $30.00/ hour   Maximum $35.00/ hour
Guaranteed hours of work per week:  Minimum 30 hours,   permanent full-time
Requirements for the job:
·         You should have at least 2 years of relevant work experience in the same industry or same field.
·         Understanding and knowledge of supermarket operation
·         Excellent problem-solving, and customer service skills
·         Full time availability
·         Able to work on Monday – Sunday
·         No criminal record
·         Candidates need to be NZ citizens/residents

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